"Pay with a Tweet - A social payment system." These aren't my words. Instead, it is the name of a new payment concept developed by an interactive advertising agency called Innovative Thunder. Given the work we've been doing on social payments here at Glenbrook, we...
Editors note: Our colleague Carol Coye Benson recently experienced first hand the power of social payments and shares her experience in this post. To learn read more of Glenbrook's thinking on social payments check out this post by Russ Jones. I had a great online...
I'm here in Seattle today at NACHA's Payments 2010 conference along with Russ and Erin. I'm mulling over a couple things I heard in sessions today, trying to draw the line between them. Early this morning, I sat in on a briefing by eCom Advisors about a study they...
I’ve been thinking a lot lately about social payments, and have reached two conclusions. The first is that a payment facilitated by a social network is not a social payment—it’s just a normal customer-not-present payment. The second is that social payments are, by...
Are you planning to attend NACHA Payments 2010 in Seattle April 25-28? If so, let us know. Glenbrook will be there. Erin McCune and Russ Jones are speaking on the emerging world of social payments and the B2B cash payment challenges. Carol Coye Benson and Jay...
Glenbrook’s Erin McCune is in Orlando for BAI’s Payments Connect conference. John Stewart of Digital Transaction News moderated an open discussion exploring the most pressing issues in e-payments. It picked up on the list of 10 pressing themes raised in the...
I am a strong proponent of using Web 2.0 to develop relevant offers. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization. Web 2.0 also allows for collective learning and an...
MORNING SESSION #1 - Whew - what a whirlwind! Companies get 7 minutes to demo their products/services before the microphone is cut off. Some very interesting stuff flying by at warp speed (so please excuse the grammar/any typos)! So here goes: Expensify* (PFM,...
Web 2.0 means a lot of things to people. It’s the rating of things by a community, it’s chat, and it’s collective learning. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization....
I was Twittering away throughout the conference (full archive of conference related Twitter posts here) thus neglecting coverage here at Payments Views. So here are some belated highlights, observations, and recurring themes from last week's NACHA Payments 2009...
