by Russ Jones | Sep 22, 2011
The following is an excerpt from Glenbrook’s South Korea eCommerce Market Analysis report, published in December 2010, and is representative of how relevant domestic payments methods are positioned and explained for eCommerce merchant’s considering doing business in a...
by Russ Jones | Aug 30, 2011
Poor friction. Everybody hates it. Nobody loves it. For brick and mortar merchants, friction backs up their checkout line. For online sellers, friction leads to shopping cart abandonment – and lost sales. And as payment professionals, we know that lots of money...
by Russ Jones | Feb 14, 2011
Point of sale (POS) steering isn’t really part of the payments industry dialogue right now as various stakeholders praise, argue, and criticize the proposed Federal Reserve rules on debit card interchange and network routing. But, I think it could be a big part...
by Russ Jones | Oct 29, 2010
Glenbrook’s Russ Jones is attending the PayPal X Platform developers conference in San Francisco. His post from Day 1 is here. The second day of payments conferences usually give me a chance to step back, reflect on what was announced on the first day, and catch...
by Russ Jones | Oct 27, 2010
Glenbrook’s Russ Jones is attending the PayPal X Platform developers conference in San Francisco. His post from Day 2 is here. The PayPal news feed was running full blast today given all the various products, initiatives, and alliances that were announced on the...