Merchant Payments Operations: Reporting and Analytics

Merchant Payments Operations: Reporting and Analytics

In Kavita Jiandani’s post Assessing a Merchant’s Payments Operations, she introduced Glenbrook’s methodology for our in-depth assessment of a merchant’s payments operations. In her introductory piece, Kavita highlights the major Key Assessment Areas we evaluate during...
Assessing a Merchant’s Payments Operations

Assessing a Merchant’s Payments Operations

I am often asked if Glenbrook Partners is a payments education company, and if I teach. My answer to both is yes. Our education programs are designed to give attendees a stronger payments foundation on which to build and refine their corporate strategies, product...
Why Talk About Risk in Payments?

Why Talk About Risk in Payments?

Let’s be honest, risk is not the first topic people gravitate to in payments. It’s much cooler to talk about open banking, fret about PSD2 implications, or ponder the pros and cons of a cashless society. Even risk managers I know tend to keep quiet about risk –...
Challenging the Challenger Banks

Challenging the Challenger Banks

Fintech startups have begun a phenomenon some call the “unbundling of financial services” through standalone products such as unsecured consumer loans, credit cards, checking and savings accounts, or personal financial management tools. A cohort of entities known as...