Walmart’s announcement that it would offer store-to-store money transfers has a number of interesting aspects worth pondering. At a high level, this seems like a no brainer. People need to send money to other people and lots of folks find themselves in Walmart’s...
I'm here in Seattle today at NACHA's Payments 2010 conference along with Russ and Erin. I'm mulling over a couple things I heard in sessions today, trying to draw the line between them. Early this morning, I sat in on a briefing by eCom Advisors about a study they...
Yesterday Wells Fargo announced a new online invoicing solution for its small business customers that positions the bank to compete against entry level accounting packages. I've tried it out and I am impressed: it's quick, easy, and intuitive. This afternoon I...
Web 2.0 means a lot of things to people. It’s the rating of things by a community, it’s chat, and it’s collective learning. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization....
At NetBanker.com Jim Bruene suggests that he'd pay $15 a month for a premium online banking service that included the following features: High-end website and iPhone app Long-term (7+ years) online storage of images, transactions, statements On-demand credit score...
