MCX – Now I Get It!

In various venues — our Payments Bootcamp, our private client sessions or our merchant group meetings — we have talked a lot about MCX, the Merchant Customer Exchange initiative, created by a number of the largest US retailers to establish a merchant-centric wallet...

Square Grapples with the Payments “Poultry Problem”

Bilateral Adoption Claims Another Victim Word came earlier this week that Square had sunset its consumer-facing app, Square Wallet.  The app had pioneered one of the great parlor tricks in payments, enabling a merchant using the Square Register POS app to recognize...

Cards and Wallets and Mobile Oh My!

I can’t help it – I’m a consultant; I love putting things into categories and into context.  I always find pictures and “maps” help when things get confusing.  So here’s my latest attempt at making sense of what’s going on...

The Mobile Wallet Wars of 2014

Our clients are starting to ask us who we think is going to win the mobile wallet war in 2014. Questions like: What’s happening with the Isis rollout? What’s the next likely step in the evolution of the Google Wallet? Is PayPal’s In-Store initiative getting any...