Who’s a Better Fraud Investigator — You or Your Bank?

We often get interesting questions about payments, and the latest one stumped us: “How many credit and debit fraudulent uses are first detected by the bank? By the customer?” We don’t know the answer to that one ­­or of any good source for this data...

It’s Not About Payments

I just attended NACHA’s Council for Electronic Billing and Payments and I’ve come away with an even firmer opinion that this payments business I’m in isn’t about payments. It’s about data. A retail payment transaction has the potential to throw off a lot...

What’s Your GPA?

As a biller or merchant, you are vitally concerned about your payments “back office”, that set of core functions involved with accepting consumer payments. Whether you are in Treasury or Technology, if you are concerned with payments, you are asking yourself, every...

Merchants and Billers: Leverage = Options x Time!

Every three years or so, merchants and billers have an opportunity to reconsider their card processing agreements with their acquirers. This is an opportunity to negotiate lower rates — especially if business is booming – and also the time that a merchant or biller...

Payments Brews: Crowdfunding the Brewery

Meet Brad and Bruce Budge, co-owners of Budge Brothers Brewing, a craft beer start-up here in Spokane, Washington.  They make great beer and are challenged to expand their facilities to support increasing demand for their product.  As 20-somethings, they aren’t...