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Is Amazon Best-in-Class for Online Payments?

by | Jul 19, 2017

Amazon.com is in the news all the time with its continued expansion of markets and fulfillment centers, its focus on innovation and long term R&D, and, recently, some very non-intuitive acquisitions. It’s easy to get swept up in their story. But when a company...

Artificial Intelligence in Payments

by | Nov 3, 2016

We have started development on this year’s Innovation in Payments workshop, and I wanted to share our current thinking on a new topic we’re including for the first time –– the use of artificial intelligence technologies in the payments industry. AI technologies...

MCX – Now I Get It!

by | Jul 7, 2014

In various venues — our Payments Bootcamp, our private client sessions or our merchant group meetings — we have talked a lot about MCX, the Merchant Customer Exchange initiative, created by a number of the largest US retailers to establish a merchant-centric wallet...

It’s Not About Payments

by | Jun 12, 2014

I just attended NACHA’s Council for Electronic Billing and Payments and I’ve come away with an even firmer opinion that this payments business I’m in isn’t about payments. It’s about data. A retail payment transaction has the potential to throw off a lot...

Dennis Moser on Merchant Payments Complexity

by | Apr 17, 2014

Dennis Moser is Glenbrook’s payments systems expert.  He’s worked on building the engines that make payment networks run, especially the critical component of the POS and payment acceptance infrastructure.  He’s also been neck deep in payment data management systems,...