Payments on Fire

Episode 93 – Fitting QR Codes into the Card System – Bastien Latge, EMVCo

Episode 93 – Fitting QR Codes into the Card System – Bastien Latge, EMVCo

Ever wonder about EMVCo’s role in the development and implementation of its technical specifications? Take a listen to Bastien Latge, EMVCo’s director of technology and Glenbrook’s George Peabody as they discuss EMVCo’s EMV®* QR Code Specification for QR code-based transaction initiation in the card system. While developed card markets are shifting to contactless cards and NFC-using mobile phone wallets to kick off payments, the QR code offers a flexible, very low cost alternative. There’s a lot to learn here.

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Episode 91 – Contactless Magic on a Merchant Smartphone – Maxime de Nanclas, Mobeewave

Episode 91 – Contactless Magic on a Merchant Smartphone – Maxime de Nanclas, Mobeewave

Five years on from Apple Pay’s release, contactless payment cards are just getting off the ground here in the U.S. but in much of the rest of the card world, contactless payments of both kinds are common practice. In London, half of the card transactions are contactless. The same is true in Canada. While it’s true that the vast majority of these are card-based, not via mobile wallets like Apple Pay and Google Pay, even the mobile wallets are gaining momentum.

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Episode 90 – PSD2 Enables Fintech Competitors – Myles Stephenson, Modulr

Episode 90 – PSD2 Enables Fintech Competitors – Myles Stephenson, Modulr

The U.K. and the EU take a very different approach to payments industry evolution than here in the States; the former directed by government mandate, the latter by marketplace dynamics and the lighter touch of regulators. But both are responding, at different speeds, to the need of fintechs and enterprises for access to bank-based data and services.

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Episode 89 – Growing a Fintech Business for Small Business Cross-Border Payments by Outgrowing the Blockchain – Marwan Forzley, Veem

Episode 89 – Growing a Fintech Business for Small Business Cross-Border Payments by Outgrowing the Blockchain – Marwan Forzley, Veem

Cross-border B2B payments are frustrating, time consuming, and expensive, especially for small and medium businesses. To dig into why and what’s being done to overcome those concerns, join George and Marwan Forzley, CEO of Veem, for an explanation.

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Episode 88 – Digital Marketplaces Go Global – Tomas Likar, Hyperwallet

Episode 88 – Digital Marketplaces Go Global – Tomas Likar, Hyperwallet

The digital marketplace model brings together buyers and sellers and, frequently, handles the money and payouts to the sellers.

As my guest today has determined, digital infrastructure, eCommerce usage, competition, and workforce characteristics influence a country’s ability to establish a flourishing marketplace component to the economy.

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Episode 87 – On Launching an SMB POS Product Line – Gavin Rosenberg, TSYS

Episode 87 – On Launching an SMB POS Product Line – Gavin Rosenberg, TSYS

The business of merchant services continues to undergo two forms of transformation. First, the merchant services businesses, either as acquiring banks or via non-bank acquirers, has undergone massive consolidation over the last five years and more. Fiserv’s takeover of First Data, announced on January 16, is just the latest example.

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Episode 86 – Fraud Management and the E-Tailer – Rafael Lourenco, ClearSale

Episode 86 – Fraud Management and the E-Tailer – Rafael Lourenco, ClearSale

As the remote payments domain (think in-app and browser-based payment transactions) continues to grow at around 15% a year, that growing number means the size and scale of fraud losses are going to increase. And they have – in both absolute terms and as a percentage of overall transaction volume. That also means rising chargeback rates for many merchants.

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Episode 85 – It’s Hard to Communicate about Chargebacks – Keith Briscoe, Ethoca

Episode 85 – It’s Hard to Communicate about Chargebacks – Keith Briscoe, Ethoca

eCommerce fraud rates are rising and that means more cardholders are seeing unauthorized charges on their accounts.

The cardholder remedy is to call either the merchant or the issuer to flag the problem. If the cardholder turns to the issuer to resolve the problem, the remedy is often an expensive chargeback for the merchant and a generally lousy experience for everyone.

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