Payments on Fire

Episode 101 – The U.S. Faster Payments Council – Kim Ford

Episode 101 – The U.S. Faster Payments Council – Kim Ford

In this Payments on Fire® episode, Faster Payments Council Executive Director Kim Ford discusses the Council’s work, the U.S. Faster Payments Barometer survey, and where we are today with Glenbrook’s Beth Horowitz Steel and Elizabeth McQuerry. Take a listen and take the survey. You’ll contribute to the Council’s education, planning, and prioritization work.

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Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, “got shipped a box of rocks.” Or you discover a charge that you didn’t make on your card account and believe it’s fraudulent.

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Episode 96 – Enterprise Risk, No Time to Relax – Tricia Phillips, Kount

Episode 96 – Enterprise Risk, No Time to Relax – Tricia Phillips, Kount

The task of risk management in the payments business keeps getting bigger. Where once the concern was confined to payments alone – starting with counterfeit checks and currency – payment electronification has created a universe of potential risks. Risk now includes fraudulent cards, system and network hacks, data breaches, and account takeover with all the havoc that can produce.

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