Payments on Fire

Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi

One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, "got shipped a box of rocks." Or you discover a charge that you didn't make on your card account and believe it's fraudulent.

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Episode 96 – Enterprise Risk, No Time to Relax – Tricia Phillips, Kount

Episode 96 – Enterprise Risk, No Time to Relax – Tricia Phillips, Kount

The task of risk management in the payments business keeps getting bigger. Where once the concern was confined to payments alone - starting with counterfeit checks and currency - payment electronification has created a universe of potential risks. Risk now includes fraudulent cards, system and network hacks, data breaches, and account takeover with all the havoc that can produce.

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Episode 93 – Fitting QR Codes into the Card System – Bastien Latge, EMVCo

Episode 93 – Fitting QR Codes into the Card System – Bastien Latge, EMVCo

Ever wonder about EMVCo's role in the development and implementation of its technical specifications? Take a listen to Bastien Latge, EMVCo's director of technology and Glenbrook's George Peabody as they discuss EMVCo's EMV®* QR Code Specification for QR code-based transaction initiation in the card system. While developed card markets are shifting to contactless cards and NFC-using mobile phone wallets to kick off payments, the QR code offers a flexible, very low cost alternative. There's a lot to learn here.

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