ECommerce

Episode 293 – Unlocking Merchant Growth in Emerging Markets, with João Del Valle, EBANX

In this episode, Drew Edmond is joined by João Del Valle, CEO and co-founder of EBANX, to talk about the origin story of EBANX, why Brazil has historically been such a difficult market for non-Brazilian merchants, and what João has learned as the company has expanded into new regions.

Listen in as they cover some of the biggest topics shaping the next phase of global payments, including Pix and Pix Automático in Brazil, payment optimization when looking at local payment methods, and perspectives on agentic commerce and stablecoins.

Episode 286 – Understanding Trust in the Modern Agentic and Digital Economy, with Jenny Hadlow and Rory O’Neill, Checkout.com

In this episode, Chris Uriarte welcomes Jenny Hadlow, COO, and Rory O’Neill, CMO, from Checkout.com to discuss the findings from their recent report “Trust in the Digital Economy 2025” and explore the interesting dimensions of trust that merchants, consumers, and service providers need to be aware of in today’s ever changing digital (and agentic) economy.

Episode 122 – Maximizing Authorization Rates and More – Jeanne DeWitt, Stripe

Payment authorization rates are a theme we return to regularly on Payments on Fire® because they matter so much to merchants, issuers, and the payment providers in between. If an issuer declines more transactions than its peers, the merchant and the issuer, in fact, leave money on the table. The merchant loses sales. The issuer loses interchange revenue.

Episode 51 – Unravelling the Payments Data Hairball

Payments transactions generate plenty of useful data for merchants. But wrangling that data into informative shape gets challenging, especially when multiple acquirers, gateways, processors, or other service providers are used. Each one has a different approach to reporting and some are (much) better than others. Developing a consolidated view and, as important, reconciling financials from different sources is a time consuming task for staff who need timely data on multiple concerns.

Episode 46 – 3D Secure, Visa, and CardinalCommerce

One of last year’s most anticipated advances in fraud management was the final release of EMVCo’s 3D Secure 2.0 protocol specification. Designed to take a risk-based approach to authorization and lower the checkout friction of its predecessor, 3DS2 will be a new tool in the growing anti-fraud arsenal.

Networks Put Their Money on Checkout for Mobile

Anyone even vaguely conscious during Sunday afternoon football games has seen adverts for Visa Checkout, that shopping cart checkout assistant the card network is encouraging everyone—cardholders, issuers, and merchants—to adopt. Visa is not alone. MasterCard’s MasterPass and American Express Checkout are similar product offerings all meant to add convenience and security to the merchant’s checkout flow.

PoF 26 – Maybe It’s 3D Secure, After All

The 3D Secure protocols, one for each network, that connect ecommerce merchants to the cardholder’s issuer, has had a rough go. But after ten years, smarter application of the tool and, in particular, risk-based usage makes it more attractive to both issuers and merchants.

PoF 19 – E-commerce Fraud, Data, and EMV’s Impact on CNP Losses

Decisions about point of sale transactions are largely made using card data alone but in e-commerce the merchant has to use a rich mix of data sources to manage fraud. The merchant is, after all, liable for both the transaction as well as the goods or services lost due to fraud.

PoF 6 – Russ Jones on Visa Checkout and Checkout Flow

Using a powerful examination of the challenge of online and mobile checkout, Glenbrook’s Russ Jones takes us for a deep dive into Visa Checkout, comparing it to PayPal and other methods of making the ecommerce experience slippery.