by Drew Edmond | Aug 13, 2025
This is the fourth episode in our series on Payments Performance Optimization, where Drew Edmond talks to leaders across the ecosystem who are tackling the same stubborn question from different angles: How can merchants maximize transaction approval rates and reduce...
by Yvette Bohanan | Jun 4, 2025
Here’s a payments conundrum for you: We now have more ways to authenticate access to an online account or app than ever before. And yet, account takeover (ATO) – basically unauthorized access to an account – is at record levels. In this episode,...
by Bryan Derman | Mar 12, 2025
As legal and regulatory restrictions have become relaxed in recent years, we’ve been noting the increasing prevalence of surcharges on payment cards here in the U.S. Perhaps it was inevitable that the practice would become more commonplace in our market, which is...
by Yvette Bohanan | Oct 4, 2023
“So, have fees gone up?” Yvette Bohanan starts with the tough question in this Fanning the Flames episode. In our August Payments Post, Chris Uriarte and Justin Pituch observed an underlying theme of broad downward pressure on the cost of merchant processing as well...
by Yvette Bohanan | Jun 22, 2023
Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In May, he observed a burst of news highlighting new technology reshaping how American consumers make purchases and verify their identity. At the same time, other articles...