Tablet-based ePOS cash registers are growing in popularity and capability. A boon to smaller retailers who have been laggards in store automation. But without technical support staff on hand, solving issues when they arrive, never mind securing systems, is an expensive proposition. Join Glenbrook’s George Peabody and payments industry veteran Chip Kahn, founder of Boomtown, a marketplace for merchant tech support pros, for a discussion on tablet POS trends, what SMB retailers needs, and the payments programmability.
George, founder of Glenbrook’s Payments on Fire® podcast, is a 20-year payments industry veteran with a background in founding and running IT-based businesses to help clients develop payments strategies. During his 10 years at Glenbrook, George focused heavily on consulting in competitive positioning, technology investment road mapping, and innovation. Before joining Glenbrook, George led teams at Aberdeen Group, Mercator Advisory Group, and several other companies he founded, including Payment Pathways, RapidNet, and DigiFlite. George retired in 2024, but his contributions to Glenbrook live on through the 175+ episodes of Payments on Fire he recorded during his tenure.