Visa Program Combats Friendly Fraud Losses For Small Businesses Globally

Visa

"Visa Inc. spotlighted the evolution of its dispute program, making it easier for merchants to fight first-party misuse, also known as friendly fraud or first-party fraud, for card-not-present transactions...The rule change gives merchants more ways to show a disputed charge is valid and authorized, helping business owners keep money that is rightfully theirs, while protecting legitimate cardholder activity."