“U.S. Bank has launched an enhancement to our popular cobrowse feature: live video of the banker – a first in the industry. Cobrowse allows customers to share their screen with a banker so they can view and navigate online and mobile banking together, particularly helpful for those times when you need spur-of-the-moment guidance.  And now, branch bankers can appear on one-way video while cobrowsing so customers can see who is helping them – enhancing the interaction and making it feel more personal. Customers have also told us being able to see who they are talking to on video is reassuring and gives a greater sense of security.”