Consumer Demand for AI Shopping Is Forming Fast but Trust for Agentic Commerce Is Still Catching Up
Checkout
"Checkout.com research reveals a third of consumers (33%) expect at least 10% of purchases to be AI-driven within a year, but there is a gap between consumer expectations and industry readiness. Merchants across the UK and US recognize consumer adoption could outpace current ecosystem readiness, with 72% saying consumers will adopt agent-led shopping faster than most merchants are prepared for. Trust remains a barrier to adoption with 27% of consumers saying they trust no organization to operate an AI shopping agent."
