AmEx CEO Stephen Squeri - Why Agentic Commerce Is More Fraught With Risk Than Traditional E-Commerce
Diginomica
"Stephen Squeri, CEO of American Express, is thinking a lot about AI and the role it will play in the financial services giant. The impact internally has been positive, helping the firm to achieve more, more quickly. The firm introduced the AmEx Agentic Commerce Experiences or ACE Developer Kit, intended to enable the integration of American Express Cards into AI-powered transactions with trust and control. Along with this came AmEx Agent Purchase Protection, a claimed industry-first commitment to back card members by protecting registered agent purchases."
