AI Agents Are Ready to Act. Most Systems Aren’t Ready to Trust Them

Mastercard

"Most organizations don’t have an AI innovation problem. They have a scaling problem. Across industries, companies have spent the past few years experimenting with AI pilots, yet many are still struggling to move from promising proofs of concept to real-world deployment. The obstacle is rarely a lack of ambition — private global investment in AI grew more than thirteenfold between 2014 and 2024. More often, leaders haven’t built the conditions needed to trust AI, in particular agentic AI, at scale: culture, security, accountability, governance and data readiness."