Conferences & Meetings Erin McCune Finovate Innovation San Francisco Technology

Live Blogging Finovate Spring 2012 San Francisco

Good morning! Gearing up for the two-day typing marathon that is Finovate. We’re at a huge venue this year (same as last year, apparently – someone else from Glenbrook was here then), a cavernous exhibition hall that has plenty of room for the 1200+ attendees; I can remember when there were 250 attendees. Congrats to […]

B2B B2B Payments Conferences & Meetings Erin McCune NACHA Receivables Treasury & Cash Management

The Dawn of a New Era for Small Biz Banking? [Dispatch from NACHA Payments 2012]

I was at NACHA’s annual payments conference last week and the most interesting things I heard and saw had to do with small business banking and payments, a long suffering, underserved segment of the market. There’ve been glimmers of hope for small business off and on over the years but I haven’t witnessed a groundswell […]

Jacqueline Chilton Mobile Commerce Mobile Payments Mobile Wallets

We Can See Mobile Payments from Here!

I attended the Mobile Contactless Payment Innovation Summit in San Francisco last week. The audience included representatives from payments companies, enablers, solution providers and merchants all engaged in mobile payments. Given the constant rate of innovation in mobile payments and recent network incentives for EMV in the US, there was a great deal to talk […]

Card Acceptance eBay Erin McCune iPhone Mobile Banking & Payments Mobile Commerce Mobile Payments Mobile Wallets O2O PayPal Point of Sale (POS)

PayPal Takes on Square and the Square Wannabes

As anticipated, and widely leaked, PayPal today announced PayPal Here, its mobile payments acceptance solution, at a private event in San Francisco. At a high-level it matches – and in some cases, exceeds – the features offered by Square and the other mobile POS vendors. In context, this has been a big week for PayPal, […]

Mastercard Mobile Banking & Payments Mobile Payments Russ Jones

BOKU Jumps Into The Mobile POS Skirmish

We recently sat down (virtually) with BOKU to learn more about how the company views the mobile payments market and where BOKU Accounts fits in the emerging mobile POS landscape. What follows is a summary of what we learned and our reaction to the their strategy and approach. One of the reasons that the mobile […]

Mastercard Mobile Banking & Payments Mobile Payments Mobile Wallets Scott Loftesness

"Over the Top" with Mobile Payments

On January 26, FIS announced a new mobile payments solution using technology provided by Paydiant. In its announcement, FIS said: This cloud-based payment solution is adaptable and secure, requiring only downloadable applications for both consumers and retailers. Importantly, the mobile payments solution can be built into retailers’ and financial institutions’ existing mobile applications, preserving brand […]

Card Payments Google Wallet Mobile Payments Mobile Technology Mobile Wallets Point of Sale (POS) Purchase Details Russ Jones

Who Knows What In Payments?

Who knows what in payments? Sounds like a question begging for a snappy one-liner comeback. But this is a question we hear more and more from our clients. Particularly those that see the increasingly close relationship between payments and marketing — and want to better understand how the targeting of ads and offers can be […]

Card Fraud ECommerce Jay DeWitt Research Round Up

Glenbrook's Merchant Payments and Fraud Risk Management Organization Survey

We’ve launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured. If you work in the payments or fraud risk management functions for a merchant, please take a few minutes to complete our survey. In exchange for your help, we’ll share the […]

ACH B2B Payments Debit Cards Mobile Payments Scott Loftesness

A Look Back at Payments in 2011

As we’re winding down for the year, we wish you the best for you and your family this holiday season! At Glenbrook, we thrive on thinking about how payments are evolving and how these changes will affect us in the years ahead.  In this look back at the important payments themes of 2011, we share […]

Disruptive Innovation Innovation Merchant Acquirers Merchants PayPal Russ Jones Square

Square... It's Déjà Vu All Over Again!

How does disruption happen in mature industries? Clayton Christensen famously wrote about this phenomenon in his classic book “The Innovator’s Dilemma.” Most commonly, the new disruptor enters from below – by providing new capabilities to those unserved by the incumbent providers. Rather, incumbents stay focused on their best customers – and dismiss opportunities to serve […]

Tags: Disruptive Innovation Square

Card Payments Card Technology Mobile Payments Mobile Self-Checkout Mobile Technology Point of Sale (POS)

Mobile Self-Checkout Breaks Out for POS Payments

Thanks to the hard work of many (Google, Citi, Sprint, MasterCard, etc.), NFC-based mobile payments are finally a reality in the United States ––and I’m super excited about… mobile self-checkout. I don’t have anything against NFC mobile payments, but the payments industry is already almost a decade into this “next big thing” and is still, […]

Carol Coye Benson Intuit Merchants Mobile Banking & Payments Mobile Technology P2P Square

Micro Merchants: P2P Squared?

I’ve been thinking a lot about the opportunities around helping micro merchants accept electronic payments. You know, your basic nanny/gardner/hot dog vendor/flea market vendor scenario. There are two competing emerging-payments approaches to this market. One is mobile card acceptance, as evidenced by Square, Intuit GoPayment, and many others. In this model, which “rides the card […]

Carol Coye Benson ECommerce Innovation Mobile Banking & Payments Mobile Technology O2O

Store As Browser: What I Want From NFC

I want to be able to use my phone to tap a tag on a piece of merchandise at a store… and know that the item will be delivered to my home, and my card on file at the merchant be charged. I was in Macy’s yesterday, looking at bath mats – the line was […]

Conferences & Meetings Decoupled Debit eBay ECommerce Mobile Banking & Payments Mobile Commerce Mobile Payments PayPal Point of Sale (POS) Russ Jones

PayPal Thinks Big Offline: Exploring PayPal's Seamless Shopping Vision

Every year I try to attend what I think of as the PayPal Developers Conference. This year what used to be the PayPal X Innovate Conference was expanded to include eBay app development, Magento app development, and –– most importantly –– X.commerce app development. X.commerce is eBay’s new end-to-end, multi-channel commerce technology platform. While most […]

B2B Payments Commercial Payments Erin McCune

What’s so Special About Business-to-Business (B2B) Payments?

B2B payments are not a new opportunity. The payments industry is littered with ambitious business payment solutions that have faltered. Past failures are largely due to an exaggerated focus on buyers (at the expense of suppliers), grandiose network affect expectations, and an incomplete understanding of the complex financial supply chain. The broader payments industry has […]