PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

January 29, 2008

ACH @ POS

I spoke last week with Elliott McEntee, President and CEO of NACHA about two current issues – NACHA’s reaction to “de-coupled debits” and the progress of the Secure Vault Payments program. Decoupled Debit – Background Decoupled debit programs, announced by both Capital One and HSBC (as issuers) and Tempo (as a processor) take a normal […]

October 23, 2007

October 22, 2007

Monday Morning Report from the AFP Conference

There are 6,000 people at this year’s AFP (Association of Finance Professionals) conference in Boston, and it feels like half of them must be smashed into this morning’s session on “The Retail Merchant’s Customers’ Payment Options: Deciding Between C21, BOC, ARC & POP”. Peter Nash of CVS, Charlie Labassi of Home Depot, and Delores Ratliff […]

October 16, 2007

September 27, 2007

September 24, 2007

September 3, 2007

Remote capture as an enabler of business' own payment gateway

In the September issue of Bank Technology News David Foss describes the unprecedented success of remote capture and anticipates even more growth to come, citing projections from Financial Insights and Aite. But most interesting to me was that he sees remote capture as an enabler of "merchant capture" – whereby merchants consolidate and manage their […]

April 10, 2007

Strategy - Are Porter's 5 Forces Irrelevant Today?

Over at winmarkets.com a recent post by Nilofer Merchant, a marketing entrepreneur I admire, questions the relevance of Porter's venerable 5 Forces strategic framework in today's Web 2.0 era. Her business focuses on the technology innovators of Silicon Valley – admittedly a different industry than the payments realm we usually cover here – but what […]

April 7, 2007

Back Office Conversion: Opportunity for Merchants and Retailers

Check conversion via Back Office Conversion (BOC) has significant advantages, particularly over the Point of Purchase (POP) check conversion method, and is widely regarded as NACHAs reaction the merchant disappointment with POP transactions. Back Office Conversion benefits for merchants and retailers are as follows: Increased efficiency: Rather than converting checks one at a time at […]

March 16, 2007

Available today: Back Office Conversion (BOC) simplifies check processing for merchants

Effective today, March 16, 2007, there is a new way to convert checks to electronic ACH transactions: Back Office Conversion (BOC). This method joins Point of Purchase (POP)  and Accounts Receivable Entry (ARC) and fills a gap in check conversion options, particularly for retailers and other businesses that continue to receive a large number of check […]

December 12, 2006

December 6, 2006

October 10, 2006

USA Today touts no-signature transactions

USA Today features an article on the convenience – and hidden costs – of no signature small dollar credit card transactions. CardWeb.com estimates that the number of small dollar transactions has increased elevenfold since 2000. Card companies are increasingly allowing no-signature transactions for purchases of less than $25 at movie theaters, pharmacies, convenience stores and […]

August 31, 2006

Coming Soon: Payments via Drivers License

Today's American Banker reports that as soon as next month consumers will be able to make debit payments using their drivers license or government issued ID card through the Fastlane Secure Payments network. How it Works Consumers enroll at the point of sale. They swipe a personal check or enter the MICR line and assign […]

January 19, 2005

Recent Payment Views

Merchant Payments Operations: Reporting and Analytics

Merchant Payments Operations: Reporting and Analytics

In Kavita Jiandani’s post Assessing a Merchant’s Payments Operations, she introduced Glenbrook’s methodology for our in-depth assessment of a merchant’s payments operations. In her introductory piece, Kavita highlights the major Key Assessment Areas we evaluate during...

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The Truth About Surcharging

The Truth About Surcharging

Glenbrook's Cici Northup and Sam Levitt co-authored this Payments Views post. You have likely observed an increase in the number of articles about surcharging. These articles show that the practice is on the rise and often tout significant benefits for merchants:...

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Assessing a Merchant’s Payments Operations

Assessing a Merchant’s Payments Operations

I am often asked if Glenbrook Partners is a payments education company, and if I teach. My answer to both is yes. Our education programs are designed to give attendees a stronger payments foundation on which to build and refine their corporate strategies, product...

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