ECommerce Ecommerce Payments Global Payments Globalization Jay DeWitt

Is Global eCommerce Really Such a Dark and Scary Place?

Here at Glenbrook, we work closely with eCommerce merchants on issues and opportunities that they confront every day. Increasingly, the questions we hear surround the topic of “going global” — “What countries should I sell into? What local payment methods are important? Who can provide my company’s payment services over seas? It seems that U.S. […]

Conferences & Meetings ECommerce Erin McCune Facebook Micropayments NACHA P2P PayPal Russ Jones Social Media Social Payments Technology Web 2.0 in Financial Services Web/Tech

Glenbrook's Model for Social Payments (A Work in Progress)

I’ve been thinking a lot lately about social payments, and have reached two conclusions. The first is that a payment facilitated by a social network is not a social payment—it’s just a normal customer-not-present payment. The second is that social payments are, by definition, social in nature and involve multiple parties. Hear me out on […]

Allen Weinberg ECommerce Ecommerce Payments Hosted Payments

Hosted Payment Pages and Fields

As a volunteer at several non-profits, I have, of course, jumped or gotten pulled into those organizations’ payment issues. Accepting donations over the Internet is increasingly important and there are a staggering array of specialized service providers that offer turnkey payment acceptance. Over the past year though, we at Glenbrook have noticed more and more […]

B2B Payments Erin McCune PayPal San Francisco Women Professionals

The Rapidly Evolving World of Alternative Payments (Interview Reprint)

I was featured in Financial Women’s Association of San Francisco (FWA SF) Winter Newsletter. The Q&A is reprinted here, with permission from the FWA. FWA: What are the current trends in the emerging and alternative payments space? McCune: Well, they aren’t all that alternative or so emerging anymore, for one. In the online domain, emerging […]

Banking Industry Card Payments Conferences & Meetings Mobile Banking & Payments Web 2.0 in Financial Services

The Most Pressing Issues in e-Payments: An Open Forum at BAI

Glenbrook’s Erin McCune is in Orlando for BAI’s Payments Connect conference. John Stewart of Digital Transaction News moderated an open discussion exploring the most pressing issues in e-payments. It picked up on the list of 10 pressing themes raised in the November issue (pgs. 26-32). The panelists were: Aaron Fine, Oliver Wyman David C Stewart, […]

Conferences & Meetings Contactless Jacqueline Chilton Transit Payments

Transit Moves Contactless Payment [Smart Card Alliance 2010 Payments Summit]

Glenbrook’s Jacqueline Chilton is in Salt Lake City for the Smart Card Alliance 2010 Payments Summit. If you have been fortunate enough to travel internationally lately, you will have noticed the efficient use of payments in many city transit systems.  From the Oyster Card in London to the Octopus card in Hong Kong and many […]

Carol Coye Benson Credit Cards Mobile Banking & Payments P2P

NFC vs. Not-NFC, or “Why Put Card Data on the Phone?” A look at Mocapay

When it comes to mobile payments in the U.S. market, there’s a lot of talk and action around P2P and remote purchasing (bill to carrier models, etc.).  But the biggest potential is our huge POS (point of sale) market.  This market today is arguably the best-served payments market in the world, with extensive merchant terminalization […]

Bryan Derman Debit Cards Decoupled Debit TSYS

Re-coupled Debit? The TSYS Hybrid Card

Last week’s announcement by TSYS of its new hybrid card marks the latest application of the decoupled debit technology first made popular by Capital One in 2007 (though arguably pioneered by PayPal some years before in an online, non-card form). In fact, depending on how it is ultimately deployed, the TSYS product could provide a […]

Amazon Apple Card Networks Card Payments ECommerce Innovation Russ Jones Twitter

Peeling The Blippy Onion

Where are you? What did you buy? How much did you pay? Did you get a deal? This might sound like your teenager on their phone, but it’s what a new company called Blippy hopes to answer with a new Web 2.0 service. Here’s the basic premise. What if you could broadcast everything you bought […]

Card Fraud Card Payments Conferences & Meetings Jacqueline Chilton Transit Payments

Fraud and the Airline Industry: ATPS2009 Day 1

The pre-workshops and part of the first day at ATPS 2009 focused on fraud. Here’s a round up of my impressions after a full day of panel discussion, presentations, and breakout sessions. Once the presentations are up on the ATPS site I will provide links to each speaker’s deck. Presentations are here. According to 41st […]

Card Payments Conferences & Meetings Jacqueline Chilton Transit Payments

Alternative Payments and Airlines: ATPS2009 Day 1

Alternative payments were the first topic of the day at ATPS 2009. Here’s a round up of my impressions after a full day of panel discussion and presentations. Once the presentations are up on the ATPS site I will provide links to each speaker’s deck. Presentations are here. Merchants have increasingly moved to accept payments […]

Innovation Merchant Acquirers Square

It's Hip to Be Square!

So you really want to be a merchant – and accept card payments simply and easily? Jack Dorsey wants to be your friend. Hope you’ve got an iPhone! Earlier today, Dorsey and friends announced the launch of Square. Dorsey, co-founder and chairman of Twitter, is certainly a celebrity founder and CEO. TechCrunch notes that apparently […]

American Express Card Networks ECommerce Innovation Scott Loftesness

A Revolution in Payments

Today’s announcement of American Express acquiring Revolution Money caught many of us industry pundits by surprise – especially given the $300 MM price tag that Amex paid for the deal. But, upon reflection, and after listening to the Q&A section of Amex’s conference call earlier today, you can see why they were motivated to do […]

Amazon ECommerce Ecommerce Payments Russ Jones

Amazon PayPhrase - One Size Doesn't Fit All

Amazon.com fancies itself, with some justification, as a trialblazer in eCommerce. We spoke with Amazon recently to get a better sense of PayPhrase and how it might be used by today’s consumers. Amazon PayPhrase is a new checkout concept that is designed to provide consumers with a convenient way to use the payment and shipping […]

Conferences & Meetings Investment Strategy Jacqueline Chilton

Investments in the Payment Sector [ATM, Debit & Prepaid Forum 2009]

Of the Monday morning sessions at ATM, Debit & Prepaid Forum 2009, I was particularly interested in the analysts’ views of the payments sector.  The session included perspectives on transaction volumes, impact of consolidation and potential for new M&A activity, and areas the analysts are watching for investment and regulatory changes.  On the panel were […]