Ecommerce Payments Merchants Payment Operations

Episode 268 - Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor

In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants simply can’t do on their own.

Cross-border Payments Fast Payments Financial Inclusion

Episode 266 - Innovating Inclusive Financial Systems on the African Continent, with Sabine Mensah, AfricaNenda

In this episode, Joanna Wisniecka welcomes Sabine Mensah, Deputy CEO of AfricaNenda, a leader in financial inclusion, to explore Africa's dynamic path towards inclusive instant payment systems and the need for continued innovation and collaboration to enable access to financial services for all Africans on the continent by 2030.

Data Merchants Payment Operations Payment Service Provider

Episode 264 - A PSP’s Guide to Maximizing Merchant Performance, with Brant Peterson, Worldpay

In our next episode in a payments optimization series, Brant Peterson, Head of Enterprise Product, North America at Worldpay, joins Drew Edmond to talk about payment optimization through the perspective of a payment service provider (PSP).

Cross-border Payments Fast Payments Financial Inclusion Instant Payments

Episode 263 - Driving Digital Financial Inclusion: The Journey We’re On and the Road Ahead - Michael Wiegand, Gates Foundation

In this episode, Joanna Wisniecka joins Yvette Bohanan to chat with Michael Wiegand, Director of Inclusive Financial Systems at the Gates Foundation, about the work the Foundation is doing globally and the transformative impact of digital financial inclusion on economies and societies. 

Mergers and Acquisitions

Episode 261 - Fanning the Flames: Global Payments Acquisition of Worldpay

Glenbrook partners Bryan Derman, Chris Uriarte, and Simon Skinner jump on a Fanning the Flames episode of Payments on Fire to give a first take on the  Global Payments acquisition of Worldpay. Tune in to hear their strategic perspective on the deal. 

Banking Industry Card Issuers Data Merchants Payment Operations Payments Fraud

Episode 259 - Using Real-Time Merchant Intelligence to Enhance Transaction Visibility, with Oban MacTavish, Spade

In this episode, Oban MacTavish, CEO and Co-founder of Spade, joins Glenbrook's Drew Edmond to explore payments optimization by focusing on merchant data, and how issuers make decisions about card transactions.

Card Acceptance Card Payments Consumers Credit Cards Merchants

Episode 258 - Giving the Green Light to Surcharging, with Emily Tsitrian, Yeeld

Surcharging is a tricky issue with a lot of different stakeholder perspectives to consider. In this episode, Emily Tsitrian, co-founder of Yeeld, joins Bryan Derman and Drew Edmond to share industry insights on this emerging practice and how businesses can best implement surcharging while staying compliant.

Banking Industry Embedded Finance Financial Inclusion Fintech Regulatory Environment

Episode 256 - Banking on Fintech, with Anthony Sharett, Pathward

In this episode, Anthony Sharett, President of Pathward, joins Glenbrook’s Bryan Derman to share insights on the evolving partner banking space, the importance of risk and compliance frameworks, and Pathward's mission of financial inclusion. Tune in as they also discuss potential policy and regulatory changes due to implications of major discrepancies in the banking-as-a-service arrangement between fintech platform Synapse and its banking partners.

Glenbrook Glenbrook Payments Education Technology

Episode 255 - Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

Banking Industry Cross-border Payments Data Financial Inclusion Treasury & Cash Management

Episode 251 - Bridging the Communication Gap Between Treasury and Payments with Debopama Sen, Citi Treasury and Trade Solutions

Debopama Sen, Head of Payments at Citi Treasury and Trade Solutions, joins Glenbrook for this episode to explore how treasury and payments professionals can collaborate on opportunities presented by the evolving payments landscape.

Apple Mobile Wallets Security Technology Tokenization

Episode 250 - Fanning the Flames: Ten Years of Apple Pay

Yvette Bohanan and Russ Jones celebrate the 10-year anniversary of the announcement of Apple Pay by reflecting on its origins, challenges, and successes. The episode highlights key features like tokenization, encryption, and biometric authentication, emphasizing Apple Pay's focus on security, privacy, and convenience. Tune in to take a look back at Apple Pay’s significant impact on the payments industry and a look forward to its continued expansion.

3-D Secure Authentication Payments Fraud Secure Customer Authentication

Episode 249 - Two Decades of 3-D Secure: Can Strong Customer Authentication Succeed in the US and Unregulated Markets? with Dewald Nolte, Entersekt and Amandeep Batra, Stripe

Amandeep Batra from Stripe and Dewald Nolte from Entersekt join Glenbrook for this episode of Payments on Fire to dig into the impact on approval rates using 3-D Secure, and the use of Strong Customer Authentication to battle transaction fraud.

B2B Payments

Episode 248 - The Ins and Outs of Payouts with Manish Vrishaketu, Tipalti

Manish Vrishaketu, Chief Customer and Operations Officer at Tipalti, joins us for this episode to dive into why payouts have been overlooked for so long, what makes them challenging to master, and what is happening that may make things better and easier for a “niche” specialization in our industry that happens to be incredibly important for every company on the planet.

Fast Payments

Episode 246 - Going Real-Time with Dimitri Dadiomov, Modern Treasury

In this episode, we go deep on the state of real-time payments with Modern Treasury's Dimitri Dadiomov to understand whether we might be reaching the elusive “tipping point” for real-time payments in the U.S. and which players and what kind of use cases might be driving the growth.

Artificial Intelligence Authentication Identity Payments Fraud Risk

Episode 245 - Shining a Light on the Dark Web with Dr. David Maimon, SentiLink

In this episode, Dr. David Maimon, Head of Fraud Insights at SentiLink, joins Glenbrook to share his insights on the dark web and talk fraud trends and the psychology of fraud and those who perpetrate it.