PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

April 23, 2025

April 18, 2025

April 9, 2025

Episode 260 - Scams, Stings, and Swindles in Payments #2 - David Maimon, SentiLink

David Maimon, head of Fraud Insights at SentiLink, joins Yvette Bohanan for another episode to raise awareness about different fraud tactics and their impacts. In this conversation, Yvette and David explore the intricacies and implications of Credit Profile Numbers (CPNs) and synthetic identity fraud, as well as “zombie debt” and assumed identity fraud. Listen in to hear the implications of these fraud schemes and how industry professionals can get ahead of them.

February 26, 2025

January 29, 2025

Episode 255 - Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

December 4, 2024

Episode 253 - Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 - from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can't get the Glenbrook team in a "room" without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.

November 20, 2024

November 6, 2024

October 9, 2024

September 25, 2024

Episode 248 - The Ins and Outs of Payouts with Manish Vrishaketu, Tipalti

Manish Vrishaketu, Chief Customer and Operations Officer at Tipalti, joins us for this episode to dive into why payouts have been overlooked for so long, what makes them challenging to master, and what is happening that may make things better and easier for a “niche” specialization in our industry that happens to be incredibly important for every company on the planet.

September 11, 2024

Episode 247 - From the Vault: Multiplayer Fintech Builds a Winning B2B Service – Robin Gandhi, TripActions (Episode 146)

It’s September 2024, and this month, we’re focusing on business-to-business payments. B2B payments are difficult because so much information must be exchanged for them to process efficiently. But there’s more to it than that. For this episode, we pulled a favorite from our vault - number 146, a discussion between George Peabody and Robin Gandhi. Since this aired in March of 2021, Robin has moved to a post as Chief Product Officer at Nium, and TripActions has rebranded to Navan. But the underlying ideas discussed regarding B2B are still important - and this idea of multi-player fintech and what it means for B2B payments is quite relevant.

July 17, 2024

Episode 243 - Payments, Authentication, and Identification in the Era of AI with Ori Eisen, Trusona

In this episode, we take the long view, talking with Ori Eisen, CEO and Founder of Trusona. We reflect on what the payments industry has gotten right, the current challenges, and the future of authentication and identity. And, to pay attention to the here and now, we asked Ori to share his best practice tips for implementing passkeys.

July 3, 2024

Episode 242 - From the Vault: Who Are You, Really? FIDO’s Biometric Authentication (Episode 28)

With this episode, we’re setting the stage for a series of discussions on authentication and identity, the critical components of tackling this pervasive issue. We’re embarking on a journey of perspective gathering from some of the industry’s leaders in risk management, authentication, and digital identity with this 2015 “from the vault” episode of Payments on Fire. Listen as Philip Andreae converses with George Peabody about the FIDO Alliance and its mission to bolster and streamline authentication.

June 19, 2024

Episode 241 - How Open Banking is Reshaping the Financial Playing Field with John Pitts, Plaid

In this episode, John Pitts, Head of Policy at Plaid, sat down with Yvette Bohanan to discuss open banking and its potential to change the finance industry’s playing field: How consumers manage their personal financial lives, how financial service providers compete, and what this means for businesses. Listen to hear how, once again, the triad is at work reshaping the payments industry.

June 5, 2024

Episode 240 - Fanning the Flames: Potential Winners and Losers in the Proposed Acquisition of Discover

In this episode, we fan the flames to get Glenbrook’s hot takes on the proposed Capital One acquisition of Discover. Now that the dust has settled a bit on the February announcement, and while we wait with bated breath to see if the regulators will sign off on this deal, we wanted to debate the potential winners and losers - and possible outcomes - of an acquisition.

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