Glenbrook Innovation

Episode 288 - The First 25 Years of Glenbrook - Fanning the Flames with our Founders

For Glenbrook's 25th Anniversary, we speak with the three founding partners - Carol Coye Benson, Scott Loftesness, and Allen Weinberg - to celebrate the progress of the industry and the firm. Listen in as they recall the early days of the firm, discuss how Glenbrook’s strategy work expanded to form our education and global practices, consider the evolution of the “payments professional”, and reflect on payments industry shifts over their years both in and out of Glenbrook.

Artificial Intelligence Data ECommerce Payment Service Provider Payments Fraud

Episode 286 - Understanding Trust in the Modern Agentic and Digital Economy, with Jenny Hadlow and Rory O'Neill, Checkout.com

In this episode, Chris Uriarte welcomes Jenny Hadlow, COO, and Rory O’Neill, CMO, from Checkout.com to discuss the findings from their recent report “Trust in the Digital Economy 2025” and explore the interesting dimensions of trust that merchants, consumers, and service providers need to be aware of in today's ever changing digital (and agentic) economy.

Artificial Intelligence Conferences & Meetings Stablecoins

Episode 279 - Fanning the Flames - Money 20/20 2025 Recap

Chris Uriarte and Drew Edmond are back from Money 20/20 and join Yvette Bohanan on this episode to provide their insights on the prevailing themes and standout announcements.  Tune in to also hear tips for navigating the conference and overall thoughts on the evolution of Money 20/20 and other industry events.

Blockchain Cross-border Payments Digital Currency Interoperability Stablecoins

Episode 278 - From Prefunding to Flow: Rethinking Global Settlement, with Mouloukou Sanoh, MANSA

In this episode, Yvette Bohanan and Ashley Lannquist welcome Mouloukou Sanoh, CEO and Co-Founder of MANSA, to explore liquidity challenges in cross-border payments, the transformative potential of stablecoins in emerging markets, and the strategic role of fintechs and banks in evolving global payment infrastructures.

Digital Currency Glenbrook Payments Education

Episode 276 - Fanning the Flames - Stablecoin Economics

In this Fanning the Flames episode, Russ Jones and Yvette Bohanan take you behind the scenes to show the "making of" our new stablecoin economics slide. Listen in as they discuss the points of monetization and key revenue streams in the stablecoin value chain, and address questions around practical usage and the evolving landscape.

Digital Currency Investment Merchant Acquirers Mergers and Acquisitions Regulatory Environment

Episode 274 - Looking through the Fog: Investing in Times of Great Uncertainty, with Timothy Chiodo, UBS, and Christopher Kim, Capital Group

In this episode, Bryan Derman welcomes Tim Chiodo from UBS and Chris Kim from Capital Group to discuss what’s happening in the market, consider what investors look for in a payments company, and explore impacts on investing from regulation and innovation.

Ecommerce Payments Merchants Payment Operations

Episode 268 - Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor

In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants simply can’t do on their own.

Authentication Biometrics Consumers Identity Payments Fraud

Episode 265 - Solving the Authentication Conundrum, with Rocky Scales, IDgo

In this episode, Glenbrook’s Yvette Bohanan and Chris Uriarte are joined by Rocky Scales, CEO of IDgo, to explore how financial institutions and businesses can implement more secure and user-friendly authentication systems to counteract evolving threats from sophisticated fraud methods.

Banking Industry Card Issuers Data Merchants Payment Operations Payments Fraud

Episode 259 - Using Real-Time Merchant Intelligence to Enhance Transaction Visibility, with Oban MacTavish, Spade

In this episode, Oban MacTavish, CEO and Co-founder of Spade, joins Glenbrook's Drew Edmond to explore payments optimization by focusing on merchant data, and how issuers make decisions about card transactions.

Banking Industry Embedded Finance Financial Inclusion Fintech Regulatory Environment

Episode 256 - Banking on Fintech, with Anthony Sharett, Pathward

In this episode, Anthony Sharett, President of Pathward, joins Glenbrook’s Bryan Derman to share insights on the evolving partner banking space, the importance of risk and compliance frameworks, and Pathward's mission of financial inclusion. Tune in as they also discuss potential policy and regulatory changes due to implications of major discrepancies in the banking-as-a-service arrangement between fintech platform Synapse and its banking partners.

Glenbrook Glenbrook Payments Education Technology

Episode 255 - Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

Banking Industry Embedded Finance Fast Payments Open Banking Technology

Episode 254 - Reshaping How We Move Money with Booshan Rengachari, Finzly

Booshan Rengachari, CEO of Finzly, joins Glenbrook’s Elizabeth McQuerry and Simon Skinner to discuss how software, fast payments, and open banking are reshaping the banking industry and the way we think about financial services.

Artificial Intelligence Authentication BNPL Cross-border Payments Fast Payments Glenbrook Open Banking Payments Fraud Regulatory Environment Technology Tokenization

Episode 253 - Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 - from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can't get the Glenbrook team in a "room" without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.

B2B Payments Fintech

Episode 247 - From the Vault: Multiplayer Fintech Builds a Winning B2B Service – Robin Gandhi, TripActions (Episode 146)

It’s September 2024, and this month, we’re focusing on business-to-business payments. B2B payments are difficult because so much information must be exchanged for them to process efficiently. But there’s more to it than that. For this episode, we pulled a favorite from our vault - number 146, a discussion between George Peabody and Robin Gandhi. Since this aired in March of 2021, Robin has moved to a post as Chief Product Officer at Nium, and TripActions has rebranded to Navan. But the underlying ideas discussed regarding B2B are still important - and this idea of multi-player fintech and what it means for B2B payments is quite relevant.

Fast Payments

Episode 246 - Going Real-Time with Dimitri Dadiomov, Modern Treasury

In this episode, we go deep on the state of real-time payments with Modern Treasury's Dimitri Dadiomov to understand whether we might be reaching the elusive “tipping point” for real-time payments in the U.S. and which players and what kind of use cases might be driving the growth.