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A leading payments industry news source for more than 17 years. Glenbrook curates the news and keeps you abreast of the important daily headlines in payments.
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August 28, 2025
On the web
Zelle® Launches “When it Counts” Brand Platform, Elevating $1 Trillion in Payments into Moments that Matter
Early Warning
"Zelle®, the person-to-person payment network that reaches more than 150 million enrolled user accounts in America, is launching a new brand platform and campaign: “When it Counts.” The campaign, which goes live on September 2, shows everyday payments – to a babysitter, a roommate, or a loved one far from home – as quiet acts of care that power the people-to-people economy."
August 15, 2025
On the web
Zelle® Responds to New York Attorney General's Copycat Politically-Motivated Lawsuit
Early Warning
"Zelle® released a statement regarding the politically-motivated lawsuit filed by the New York Attorney General that fails to acknowledge that scams don’t start on Zelle; they start with criminals manipulating people long before dollars move."
July 25, 2025
On the web
Zelle® and Consumer Action Launch Multi-City Financial Education Initiative to Empower Underserved Communities
Early Warning
"The Zelle® network earlier this week launched a new multi-city financial education training roadshow in partnership with Consumer Action, a national non-profit dedicated to consumer protection and financial empowerment for more than 50 years."
July 14, 2025
On the wires
178 and Rising: Zelle® Accelerates Community Bank and Credit Union Adoption
PR Newswire
"Zelle announced that at least 178 new financial institutions from communities in all parts of the country have gone live with or signed up to bring the popular money transfer service to their customers during Q4 2024 and Q1 2025. With the addition of these new banks and credit unions, there will be more than 2,300 financial institutions on the Zelle Network® – 95% of which are community banks and credit unions."
July 9, 2025
On the wires
Payfinia Brings Paze Digital Wallet to Community Financial Institutions
Business Wire
"Payfinia, an independent payment services firm providing an open payments framework, announced its partnership with Early Warning Services to offer PazeSM, an online checkout solution developed by Early Warning Services and offered by participating banks and credit unions. Star One Credit Union, one of the nation’s largest credit unions with more than $9 billion in assets, is the first financial institution onboarding Paze through Payfinia."
June 18, 2025
Top Post
Zelle Owner Taps Fiserv to Jump-Start Mobile Wallet
American Banker
"Early Warnings Services wants a quick route to expand its Apple Pay rival Paze digital wallet by turning to the financial technology industry's massive distribution networks. Early Warning, which operates the popular Zelle transfer app and the newer Paze digital wallet, said that it is partnering with bank technology company Fiserv to expand Paze wallet beyond the immediate distribution channels provided by its seven owner banks. [Subscription Required]"
June 6, 2025
On the web
Worldpay Enables Paze, Brings New Levels of Convenience and Speed to Online Checkout
Paze
"Worldpay® and Early Warning Services have announced a new partnership at Worldpay’s annual client and partner event, Rethink, to enable PazeSM as a checkout option available to its merchants. Paze is an online checkout solution developed by Early Warning Services that is offered by leading banks and credit unions in the U.S. The convenient Paze checkout experience enables consumers to pay online with their preferred credit and debit cards via added security through tokenization, and seamless digital authentication."
April 28, 2025
On the web
Deep Dive Data Drop: Zelle® Unveils First-Ever Small Business Report – Here’s What it Reveals
Zelle
"Main Street makes the American economy move, and Zelle® today released never-before published data that provides new insight into when, where, and how U.S. small businesses rely on the payment tool’s unique features to help boost growth and unlock opportunities. The new data, released ahead of National Small Business Month in May, underscores the growing role Zelle plays in helping reduce uncertainty for America’s Main Street economy."
March 31, 2025
On the web
The Zelle App Is Shutting Down – Here's How to Send Money Now
US News
"The Zelle app is shutting down for good on April 1, 2025, marking the end of an era in the payment app world. According to Zelle and its parent company Early Warning Services, the company doesn't need to maintain a separate app because its service is now available through most banks – more than 2,200 across the country."
February 12, 2025
On the web
Finance Zelle Payments Top $1 Trillion in 2024 as Network’s Growth Outpaces Rivals Including PayPal
CNBC
"Zelle, the payments network run by bank-owned Early Warning Services, crossed $1 trillion in total volumes last year, which it said was the most ever for a peer-to-peer platform. Its user base jumped 12% to 151 million accounts in 2024, and that the total dollars sent on the platform jumped 27% from the year earlier."
November 5, 2024
On the wires
Payment Platform Zelle to Shift Users Away From Standalone Mobile App
Reuters
"Peer-to-peer payments platform Zelle is shifting users away from its stand-alone mobile app in favor of using the platform via banking apps, Zelle's parent company said on Thursday."
October 17, 2024
On the web
More People Than Ever Choose Zelle With Nearly Half a Trillion Dollars Sent in First Half of 2024
Early Warning Services
"Early Warning Services, LLC., the network operator of Zelle®, announced that in the first half of 2024 the person-to-person payments network reached 143 million enrolled users and helped consumers and small businesses move nearly half a trillion dollars -- $481 billion, up 28% year-over-year. Transaction volume on Zelle increased by 27% year-over-year to over 1.7 billion transactions sent by individuals and small businesses across the network."
October 1, 2024
On the web
A PayPal and Apple Pay Rival From the Big Banks Is Aiming Big
Quartz
"The platform is now available to 125 million credit and debit cardholders at Bank of America, Wells Fargo, JPMorgan Chase, Capital One, PNC, Truist, and U.S. Bank — the seven banks behind Early Warning."
September 26, 2024
On the wires
iWallet® First to Allow Zelle® Invoicing to SMEs
PR News Wire
"iWallet today announced that it is the first company to enable Zelle® invoicing for small and medium-sized enterprises (SMEs), marking a significant milestone in the evolution of digital payment solutions. With this innovative integration, SMEs can now leverage Zelle® for invoicing, facilitating seamless and efficient payment processes."
July 18, 2024
On the wires
Aurus Integrates Paze for Easy, Convenient Online Checkout Option for Retailers
PR News Wire
"Aurus, Inc., a leading provider of payment processing solutions, announced a partnership with Early Warning Services, LLC to integrate a new online checkout solution Paze SM, into their payment platform. Wakefern Food Corp., the nation's largest retailer-owned cooperative, is among the first group of retailers using the Aurus platform to begin offering their online shoppers the quick and convenient Paze checkout option."
June 25, 2024
On the web
After Coming ‘a Really Long Way,’ Paze Signs Sellers As It Executes a Staged Rollout
Digital Transactions
"Paze, the online checkout platform backed by some of the nation’s biggest banks, is barreling through a state-by-state rollout that could culminate in nationwide coverage by late summer or early fall, according to James Anderson, the platform’s general manager who has spearheaded the project since Early Warning Services LLC announced it early last year."
May 10, 2024
On the web
LAFC Welcomes Zelle® as a Golden Boot Club Partner
Early Warning
"Los Angeles Football Club (LAFC) announced Zelle® as a Golden Boot Club corporate partner and the official peer-to-peer payment provider of LAFC."
February 22, 2024
On the web
Paze Pulse Report Offers Deep Dive into Online Shopping Patterns
Paze
"New research from the Paze Pulse Report, by Early Warning Services, LLC, revealed that over the past year, 71% of online shoppers have abandoned their online shopping carts."
December 1, 2023
On the web
Cinemark and Paze: Improving the Off-Screen Movie Theater Experience With Simplified Checkout
Paze
"Paze announced their newest participating merchant, Cinemark. Cinemark is one of the largest and most influential theatrical exhibition companies in the world, operating theaters throughout North, South and Central America."
November 15, 2023
Top Post
Payments-App War Drags Banks Into Discomfort Zone
Reuters
"Zelle, the payment service owned jointly by seven of the biggest names in household finance, has tweaked its policy and started compensating casualties of some fraud."
November 13, 2023
Top Post
Payments App Zelle Begins Refunds for Imposter Scams after Washington Pressure
Reuters
"Banks on the payment app Zelle have begun refunding victims of imposter scams to address consumer protection concerns raised by U.S. lawmakers and the federal consumer watchdog, in a major policy change."
October 10, 2023
On the wires
GoDaddy and Paze Partner to Help Simplify Online Checkouts
PR Newswire
"On a quest to eliminate abandoned online shopping carts, GoDaddy, the company that helps entrepreneurs thrive, and PazeSM, an online payment solution developed by Early Warning Services, LLC, are partnering to help small businesses provide more convenient online checkout experiences for consumers."
October 2, 2023
On the web
The Great Zelle Pool Scam
Business Insider
"All I wanted was a status symbol. What I got was a $31,000 lesson in the downside of payment apps."
September 7, 2023
On the web
Omaha Steaks Partners with Paze: A Delicious Collaboration in the Early Adopter Program
paze
"Omaha Steaks, America's Original Butcher, joins the Paze Early Adopter Program."
August 30, 2023
On the wires
Zelle® Announces Q2 Customer Growth and New Safety Measures
PR Newswire
"Early Warning Services, LLC, the network operator of Zelle®, today announces its Q2 2023 results—total Zelle transaction volume was 705 million with a value of $197 billion, 10% and 9% quarter-on-quarter growth, respectively...All banks and credit unions on the Zelle Network® must implement Risk Insights for Zelle®. This free service gives institutions recipient risk attributes to assess potentially high-risk transactions and ultimately reduce fraud and scams."
August 11, 2023
On the web
Former BMO Executive Fowler Takes Over at Zelle Parent Early Warning
Digital Transactions
"Early Warning Services LLC, which operates the Zelle peer-to-peer payment network, announced early Friday it has appointed Cameron Fowler as chief executive, effective October 2, 2023. Fowler replaces Albert Ko, who left the company in May to become CEO of Auctane, which provides shipping software and operates such brands as Stamps.com, ShipStation, and ShippingEasy."
June 6, 2023
On the web
Challenges Facing Paze: Jostling for Position in a Crowded Digital Wallet Space
Tearsheet
"EWS unveiled its digital wallet service called Paze earlier this year in a move to capture value in a space where fintechs like PayPal and Apple have the upper hand. EWS is also the operator of Zelle, the money transfer system."
April 17, 2023
On the wires
Consumers and Small Businesses Trusted Zelle® to Send Nearly $2B per Day in Q1
"At Early Warning®, our vision is to bring trust to the financial moments that matter. It’s something we’ve done for over 30 years across all our products and it’s something we’ll continue to do for decades to come. As I [Albert Ko] approach my 4-year anniversary at the helm of Early Warning, and Zelle® approaches its 6-year anniversary since launch, I’d like to share some news about its growth during the first quarter of this year and examine why businesses and consumers are increasingly trusting us with their transactions. Q1 Results: The Zelle Network® is Stronger than Ever..."
March 27, 2023
On the web
Early Warning Unveils Paze, Its Multi-Bank Wallet Aimed at Easing E-Commerce
Digital Transactions
"Early Warning Services LLC, a fintech owned by seven of the nation’s largest banks, will launch its digital wallet with a pilot this summer followed by general availability in the fall, the top official in charge of the project said Monday. The new wallet, called Paze and aimed exclusively at e-commerce use, will start with backing by the owners of EWS but will be “available to all banks regardless of size,” James Anderson, managing director of wallet at EWS, told Digital Transactions News. “Every financial institution will have access to it. It’s not a big integration.” Multiple issuers could be represented in a single Paze wallet, Anderson said."
January 12, 2023
On the web
Zelle Fraud: More People Tricked Into Sending Money Over Popular E-Pay Option (Video)
NBC Chicago
"Whether you’re splitting a tab, or paying a babysitter, Zelle is the most popular way to transfer money electronically in the U.S., processing more money than Venmo and CashApp combined, lawmakers have found. But Zelle is also popular among thieves. Each year, millions of dollars are stolen from consumers through Zelle in fraudulent transfers, data shows, and victims say getting help or refunds from their banks has been difficult. That could soon be changing, as the Wall Street Journal reports the big banks that own Zelle’s parent company, Early Warning Services, have been meeting and negotiating the standardization of refund procedures, as well as the sharing of liability within the Zelle network."
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