"Monzo customers will have the ability to cancel a bank transfer if they realise within seconds that they have made a mistake. The new feature gives customers a 10- to 60-second window, allowing them to cancel a payment if they realise they have made an error, such as sending the wrong amount or selecting an incorrect recipient."

"Monzo customers can now chat with the digital bank’s customer support team through a specially accredited British Sign Language interpreter in real-time using video relay services. The move forms part of its new partnership with online British Sign Language (BSL) interpreting service SignLive."

"Digital bank Monzo has become the first UK bank to launch a “call status” tool to prevent its customers falling victim to impersonation scams."