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A leading payments industry news source for more than 17 years. Glenbrook curates the news and keeps you abreast of the important daily headlines in payments.
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December 17, 2025
On the web
Digital Bank Monzo Gains a Full European Banking Licence
BetaNews
"UK-based digital bank Monzo has acquired a full banking licence from the Central Bank in Ireland, as well as from the European Central Bank. While Monzo’s European expansion is starting in Ireland, the digital bank has its eye set on numerous other European markets. There are already 14 million customers, including over 800,000 businesses, and this is a number that is due to increase dramatically in the coming months and years."
May 20, 2025
On the web
Monzo’s Pivot From Cool to Corporate: ‘Freshness Is Not About Gimmicks’
TechCrunch
"Monzo, Britain’s biggest digital bank, is still synonymous with its neon debit cards, extensive use of emojis, and free spending abroad. But it’s no longer just trying to be cool; it’s trying to become a major financial institution. That shift, from an upstart fintech beloved by millennials into a mature, sustainable business, is what makes this year a likely turning point."
May 14, 2025
Top Post
Monzo Customers Can Cancel Bank Transfers if They Quickly Spot an Error
MSN
"Monzo customers will have the ability to cancel a bank transfer if they realise within seconds that they have made a mistake. The new feature gives customers a 10- to 60-second window, allowing them to cancel a payment if they realise they have made an error, such as sending the wrong amount or selecting an incorrect recipient."
December 18, 2024
On the web
Monzo Rolls Out British Sign Language Service
National Technology
"Monzo customers can now chat with the digital bank’s customer support team through a specially accredited British Sign Language interpreter in real-time using video relay services. The move forms part of its new partnership with online British Sign Language (BSL) interpreting service SignLive."
September 6, 2023
On the web
Monzo Launches Industry-First ‘Call Status’ Tool to Stall Impersonation Scams [UK]
Yahoo Finance
"Digital bank Monzo has become the first UK bank to launch a “call status” tool to prevent its customers falling victim to impersonation scams."
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