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December 12, 2019
On the web
BofA Adding Merchant-Related Information for Cardholders to Its Erica Digital Assistant
Digital Transactions
“Up next is what BofA calls “New Card Merchant List Assistance.” After the customer receives a replacement debit or credit card, “Erica will proactively provide clients a list of merchants and subscription services where their card information may be stored, making updates easier,” BofA said in a news release. “Clients can also ask Erica for a list of companies that have their card on file at any time.””