Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.
Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients
Large Practices
Large Hospitals
Claims Clearing Houses
Insurance Associations
Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Demystifying Payments Orchestration: Part 3 – Defining the Payments Orchestration Landscape
The 5 payments orchestration implementation models explored in this post reflect a spectrum of control, customization, and complexity. Understanding the distinct characteristics and where each orchestration model excels and where it introduces risk or limitations is essential for selecting the right fit.
We (Really) Can’t Stop Talking About Tokenization: A 2025 Update
Glenbrook’s Chris Uriarte unpacks network tokenization updates from Visa and Mastercard.
Celebrating the Expansion of Glenbrook’s Leadership Team
Glenbrook is celebrating the expansion of its leadership team by announcing the promotions of Simon Skinner and Joanna Wisniecka to Associate Partner.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 288 – The First 25 Years of Glenbrook – Fanning the Flames with our Founders
For Glenbrook’s 25th Anniversary, we speak with the three founding partners – Carol Coye Benson, Scott Loftesness, and Allen Weinberg – to celebrate the progress of the industry and the firm.
Listen in as they recall the early days of the firm, discuss how Glenbrook’s strategy work expanded to form our education and global practices, consider the evolution of the “payments professional”, and reflect on payments industry shifts over their years both in and out of Glenbrook.
Episode 287 – Fanning the Flames – State of Stablecoins 2026
Join Glenbrook’s Russ Jones and Ashley Lannquist for a detailed discussion on the state of stablecoins, focusing on market developments, regulatory and policy impacts, usage patterns, and competition from other improved payments systems.
Episode 286 – Understanding Trust in the Modern Agentic and Digital Economy, with Jenny Hadlow and Rory O’Neill, Checkout.com
In this episode, Chris Uriarte welcomes Jenny Hadlow, COO, and Rory O’Neill, CMO, from Checkout.com to discuss the findings from their recent report “Trust in the Digital Economy 2025” and explore the interesting dimensions of trust that merchants, consumers, and service providers need to be aware of in today’s ever changing digital (and agentic) economy.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Next-Gen Payment Cards: Virtual Solutions With No Limits [UK]
"The massive trend of 2026 is no-limit virtual cards. They are totally shattering the traditional banking mold, offering unprecedented flexibility, global reach, and zero of the usual restrictions. These virtual solutions are tailor-made for the era of digital nomads,...
Buy Now Pay Later Usage Surges as New Products Proliferate, JD Power Finds
"Buy Now Pay Later (BNPL) adoption continues to grow rapidly, with 37% of consumers in the United States making a purchase using this method in the past 90 days, a 5-percentage-point increase in just one year. According to the JD Power 2026 U.S. Buy Now Pay Later...
Swift: Transforming Consumer Payments: Banks Roll Out New Framework for Retail Transactions
"Last year, we announced plans to transform the cross-border payment experience with the launch of a new scheme, designed to ensure consistently fast, predictable and transparent payments worldwide. Thanks to progress in 2026, consumers and small businesses receiving...
Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?