Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.
Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients
Large Practices
Large Hospitals
Claims Clearing Houses
Insurance Associations
Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
The Missing Context Layer in Agentic Commerce: Part 3
Glenbrook’s Drew Edmond explores the specific implications for the payments and agentic commerce industry: how discovery changes when agents mediate it, how payment selection shifts upstream, how merchants need to prepare differently across categories, and who ultimately controls the agent layer.
The Missing Context Layer in Agentic Commerce: Part 2
Glenbrook’s Drew Edmond examines why the agent’s role in agentic commerce varies significantly by purchase category, where the context layer is being built today, and how far along it actually is.
The Missing Context Layer in Agentic Commerce: Part 1
Glenbrook’s Drew Edmond discusses the critical role of a persistent, cross-application context layer, ideally provided at the operating system level, in enabling the envisioned future of agentic commerce where AI agents can proactively and intelligently assist consumers in transactions.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 290 – The Evolution of VAMP and Card Network Fraud Monitoring, with Keith Briscoe, MRC, and Allan Shearer, J.P. Morgan
In this episode, Chris Uriarte welcomes Keith Briscoe, VP, Advocacy and Education at the Merchant Risk Council, and Allan Shearer, Executive Director, Head of TMT Relationship Management at J.P. Morgan, to focus on the evolution of card network fraud monitoring programs, and in particular, VAMP, Visa’s Acquirer Monitoring Program, which combines fraud and dispute metrics to better manage risk at both merchant and acquirer levels. Listen in as the group discusses industry reactions, data transparency and reporting challenges, and implications for enforcement of new thresholds.
Episode 289 – Stablecoin Infrastructure in Emerging Markets, with Chris Maurice, Yellow Card
In this episode, Chris Maurice, the CEO and co-founder of Yellow Card, joins Drew Edmond to explore how stablecoins are transforming global payments, especially in emerging markets, by addressing liquidity issues, reducing costs, improving compliance transparency, and enabling faster cross-border transactions. Listen in as they highlight the challenges of legacy infrastructure, regulatory evolution, interoperability, and the evolving role of banks and technology platforms in this ecosystem.
Episode 288 – The First 25 Years of Glenbrook – Fanning the Flames with our Founders
For Glenbrook’s 25th Anniversary, we speak with the three founding partners – Carol Coye Benson, Scott Loftesness, and Allen Weinberg – to celebrate the progress of the industry and the firm.
Listen in as they recall the early days of the firm, discuss how Glenbrook’s strategy work expanded to form our education and global practices, consider the evolution of the “payments professional”, and reflect on payments industry shifts over their years both in and out of Glenbrook.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Why UPI Payments Will Feel Different From April 2026 [India]
"From April 1, 2026, the Reserve Bank of India (RBI) is set to implement a major overhaul of India’s digital payment security framework. These new rules which were formally issued under the “Authentication Mechanisms for Digital Payment Transactions Directions,...
Aussies Face Grim Warning Amid New Ban
"One of Australia’s most hated hidden fees has been removed. The RBA released its review of merchant card payment costs and surcharging, recommending three changes to Australia’s payment network. These include removing surcharges which will be banned from October 1,...
The United States Attacks Pix Again, and Lula Reacts
"Pix has once again come under scrutiny from the US government led by Donald Trump . A report published by the Office of the United States Trade Representative alleges that the Brazilian instant payment system "disadvantages" US electronic payment service providers....
Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?