Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.

Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients

Large Practices

Large Hospitals

Claims Clearing Houses

Insurance Associations

Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles

Glenbrook shares our perspectives on activities in the industry.


Podcasts

Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.

Episode 272 – Fanning the Flames – 2025 Mid-Year Payments Industry Trends Update
To help you read the tea leaves in the mountains of publications, Yvette Bohanan rounded up Chris Uriarte and Drew Edmond for this mid-year update on payments industry trends. Tune in to hear updates and perspectives on topics like regulation, stablecoins, agentic commerce, tokenization, and fraud.
Episode 271 – Sufficiently Solving the Non-Sufficient Funds Puzzle with Chanan Lavi, Kipp
In this episode, Drew Edmond is joined by Chanan Lavi, CEO and Co-founder of Kipp, to discuss solutions to the major problem of non-sufficient funds declines, as well as the implications for merchants, issuers, and consumers.
Episode 270 – Fanning the Flames – Beyond “Behind”: Rethinking US Instant Payments
Join Russ Jones and Will Eisler at the Glenbrook water cooler as they debate a looser definition of fast payments, explore challenges for adoption of traditional fast payments systems in the US, and ponder if the US actually has a more advanced and widely adopted “fast” payments ecosystem when we consider how Americans are experiencing faster money movement.

News

Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.

Consumer Protection Has a Robust New Champion — and the Banking Sector Isn’t Ready
"New York Attorney General Letitia James has made consumer protection a defining priority of her tenure. Her latest salvo is a lawsuit filed on August 13 against Early Warning Services, a company run by a group of the largest banks in the United States–including Bank...
Central Bank Flags Security Gaps in Payment System After Hacks [Brazil]
"Brazil’s Central Bank has completed an investigation into the vulnerabilities that enabled three hacker attacks on institutions operating at the core of Pix, the country’s instant payment platform. It is now preparing a set of measures to prevent further criminal...
FIS Builds on Awards Momentum for Treasury Solutions by Launching AI-Powered Neural Treasury Suite
"FIS® announced the launch of FIS Neural Treasury, an AI-powered suite designed to transform how treasury operations utilize technology to run their business and manage their money in motion. The solution suite combines AI, machine learning and robotics to help...

Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?