Entertainment
The entertainment industry is made up of multiple, distinct sub-markets. One way to break it down is to consider the content or activity type, for example:
Digital content, inclusive of video streaming and downloads, news access and subscriptions, audio content purchases (i.e., books, stories, music, podcasts), and video games (i.e., game purchases, in-game purchases)
Events , inclusive of events ticketing to sports games , concerts, etc .
Online gaming and betting, inclusive of sports betting, casino games, and other wager-based betting experiences
Another way to consider the market is by the key players, like Consumers, Content Creators, Distributors/Platforms, and Advertisers. In either instance, if you are an organization working within one of these markets, you offer end users access to fun and leisure, and end users have high expectations for related experiences – including payments. As a result, you must take a more systematic and intentional approach to your payments strategy.
Glenbrook supports entertainment companies to address the following common questions
How should our payments strategy support our growth strategy?
How should we support tokenization, if at all?
What fraud vectors should we be most concerned about and how do we best mitigate those?
What is the optimal team configuration to support our payments strategy?
What is the optimal architecture to support our objectives?
Are we using the right payments partners?
What orchestration approaches are most meaningful to us?
Are we exposed to churn risk? If so, how do we best manage it?
Our Clients
Gaming Companies
Event Ticket Marketplaces
Newspapers
Digital Music & Audiobook Services
Video Streaming Services
Other Entertainment Companies
Entertainment Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Demystifying Payments Orchestration: Part 3 – Defining the Payments Orchestration Landscape
The 5 payments orchestration implementation models explored in this post reflect a spectrum of control, customization, and complexity. Understanding the distinct characteristics and where each orchestration model excels and where it introduces risk or limitations is essential for selecting the right fit.
We (Really) Can’t Stop Talking About Tokenization: A 2025 Update
Glenbrook’s Chris Uriarte unpacks network tokenization updates from Visa and Mastercard.
Celebrating the Expansion of Glenbrook’s Leadership Team
Glenbrook is celebrating the expansion of its leadership team by announcing the promotions of Simon Skinner and Joanna Wisniecka to Associate Partner.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 285 – Fanning the Flames – What We’re Watching in Payments in 2026
2026 is set to be another dynamic year in payments. Join our Glenbrook partners as they discuss their perspectives on industry trends and what they’ll be keeping an eye on this year.
Episode 284 – Fanning the Flames – Advanced Payments Workshop Recap
If you missed our Advanced Payments workshop in San Francisco last month, tune in to this episode to hear Yvette Bohanan and Russ Jones discuss the key topics and conversations from the session, including card network updates, stablecoins, and agentic commerce.
Episode 283 – Banking on Stablecoins, with Scott Southall and Will Artingstall, Citi
In this episode, Yvette Bohanan and Ashley Lannquist welcome Scott Southall, Head of BaaS, and Will Artingstall, Head of Digital Assets Payments and e-Commerce at Citi, to dig into what recent stablecoin regulatory changes mean for the future of banking, how U.S. institutions are mobilizing behind digital dollars, why clients are asking about new forms of money, and what’s next as stablecoins potentially go mainstream in the American financial system.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Amazon Says It’s Closing Down Its Palm-Scanning System After Not Enough People Used It
"Amazon will be discontinuing Amazon One, its palm-authentication service, across all retail businesses. Users will be able to continue to use Amazon One at supported retail locations until June 3, Some locations may phase the services out before this date. The...
PayPal: Crypto Goes Mainstream: 4 in 10 U.S. Merchants Accept Digital Assets
"Cryptocurrency payments are quickly moving into the mainstream of U.S. commerce. According to new research from the National Cryptocurrency Association (NCA), a non-profit organization dedicated to helping Americans understand and use crypto with confidence, and...
Papaya Global Launches Global Workforce Wallet Powered by Fireblocks
"Papaya Global and Fireblocks announced a partnership to power real-time payouts for the world's banked and unbanked workforce. Banco Wallet, the new global workforce wallet, is powered by Fireblocks' secure digital asset infrastructure and unlocks payment...
Ready to see how Glenbrook can support your entertainment company to be as efficient and effective as possible?