Entertainment
The entertainment industry is made up of multiple, distinct sub-markets. One way to break it down is to consider the content or activity type, for example:
Digital content, inclusive of video streaming and downloads, news access and subscriptions, audio content purchases (i.e., books, stories, music, podcasts), and video games (i.e., game purchases, in-game purchases)
Events , inclusive of events ticketing to sports games , concerts, etc .
Online gaming and betting, inclusive of sports betting, casino games, and other wager-based betting experiences
Another way to consider the market is by the key players, like Consumers, Content Creators, Distributors/Platforms, and Advertisers. In either instance, if you are an organization working within one of these markets, you offer end users access to fun and leisure, and end users have high expectations for related experiences – including payments. As a result, you must take a more systematic and intentional approach to your payments strategy.
Glenbrook supports entertainment companies to address the following common questions
How should our payments strategy support our growth strategy?
How should we support tokenization, if at all?
What fraud vectors should we be most concerned about and how do we best mitigate those?
What is the optimal team configuration to support our payments strategy?
What is the optimal architecture to support our objectives?
Are we using the right payments partners?
What orchestration approaches are most meaningful to us?
Are we exposed to churn risk? If so, how do we best manage it?
Our Clients
Gaming Companies
Event Ticket Marketplaces
Newspapers
Digital Music & Audiobook Services
Video Streaming Services
Other Entertainment Companies
Entertainment Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Demystifying Payments Orchestration: Part 3 – Defining the Payments Orchestration Landscape
The 5 payments orchestration implementation models explored in this post reflect a spectrum of control, customization, and complexity. Understanding the distinct characteristics and where each orchestration model excels and where it introduces risk or limitations is essential for selecting the right fit.
We (Really) Can’t Stop Talking About Tokenization: A 2025 Update
Glenbrook’s Chris Uriarte unpacks network tokenization updates from Visa and Mastercard.
Celebrating the Expansion of Glenbrook’s Leadership Team
Glenbrook is celebrating the expansion of its leadership team by announcing the promotions of Simon Skinner and Joanna Wisniecka to Associate Partner.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 281 – Fanning the Flames – Unpacking the Latest Proposed Settlement of the Payment Card Interchange Litigation
In this episode, Bryan Derman, Russ Jones, and Chris Uriarte share their first-take analysis of last week’s proposed settlement of the long-running antitrust litigation between Visa/Mastercard and a group of merchants regarding Payment Card Interchange and Merchant Discounts.
The discussion covers the basic parameters of the settlement proposal and then investigates some of the possible reactions by merchants, issuers, and networks were the settlement to be approved the by judge.
Episode 280 – Reflections on Fraud in 2025 and What Lies Ahead, with David Maimon, SentiLink
In this episode, Yvette Bohanan welcomes back David Maimon, Head of Fraud Insights at SentiLink, for the final episode of this year’s fraud series.
Listen in as Yvette and David reflect on state of fraud as 2025 comes to a close. They discuss rising identity theft reports, the persistent challenges of measuring fraud losses, and the alarming trends associated with synthetic identities, stolen identities, and insider fraud. The conversation explores issues around various payment systems, agentic AI tools, and the regulatory gaps that contribute to escalating fraud incidents.
Episode 279 – Fanning the Flames – Money 20/20 2025 Recap
Chris Uriarte and Drew Edmond are back from Money 20/20 and join Yvette Bohanan on this episode to provide their insights on the prevailing themes and standout announcements.
Tune in to also hear tips for navigating the conference and overall thoughts on the evolution of Money 20/20 and other industry events.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
BHIM Launches UPI Circle Full Delegation, Allowing Senior Citizens, Young Adults to Make Payments Independently Within Set Limits
"The NPCI BHIM Services Limited on Tuesday announced the introduction of UPI Circle Full Delegation on the BHIM Payments App, allowing primary users to authorise their trusted contacts to make UPI payments on their behalf of up to Rs 15,000. The move is expected to be...
Wise Becomes First Non-Bank to Go Live on Japan’s Zengin System via API and Settle Directly With Bank of Japan
"Wise is now the first non-bank operating in Japan to connect via the newly established API method rather than the existing Relay Computer system. Additionally, Wise is now the first Funds Transfer Service Provider to settle payments directly with the Bank of Japan,...
U.S. Bank Is Testing Custom Stablecoin Issuance on the Stellar Network
"U.S. Bank, PwC, and the Stellar Development Foundation (SDF) unveiled a major step forward in making programmable money bank-grade: U.S. Bank is testing custom stablecoin issuance on the Stellar network."
Ready to see how Glenbrook can support your entertainment company to be as efficient and effective as possible?