Entertainment

Can you create a payments experience that reinforces customer delight and increases your ROI?

The entertainment industry is made up of multiple, distinct sub-markets. One way to break it down is to consider the content or activity type, for example:

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Digital content, inclusive of video streaming and downloads, news access and subscriptions, audio content purchases (i.e., books, stories, music, podcasts), and video games (i.e., game purchases, in-game purchases)

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Events , inclusive of events ticketing to sports games , concerts, etc .

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Online gaming and betting, inclusive of sports betting, casino games, and other wager-based betting experiences

Another way to consider the market is by the key players, like Consumers, Content Creators, Distributors/Platforms, and Advertisers. In either instance, if you are an organization working within one of these markets, you offer end users access to fun and leisure, and end users have high expectations for related experiences – including payments. As a result, you must take a more systematic and intentional approach to your payments strategy.

Glenbrook supports entertainment companies to address the following common questions

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How should our payments strategy support our growth strategy?

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How should we support tokenization, if at all?

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What fraud vectors should we be most concerned about and how do we best mitigate those?

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What is the optimal team configuration to support our payments strategy?

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What is the optimal architecture to support our objectives?

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Are we using the right payments partners?

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What orchestration approaches are most meaningful to us?

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Are we exposed to churn risk? If so, how do we best manage it?

Our Clients

Gaming Companies

Event Ticket Marketplaces

Newspapers

Digital Music & Audiobook Services

Video Streaming Services

Other Entertainment Companies

Entertainment Case Studies

Resources

Articles

Glenbrook shares our perspectives on activities in the industry.

Payments Post #18: The Year of the Anti-Regulator?

Payments Post #18: The Year of the Anti-Regulator?

In this Payments Post, we’re thinking about the tension that’s emerged in the regulatory space as a result of the recent change in government with an eye on the controversial CFPB. Read our (not legal advice!) thoughts on what we see playing out in Washington, and what it might mean for the payments industry.

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Payments Post #18: The Year of the Anti-Regulator?

Payments Post #17: Cutting Costs

In this Payments Post, we discuss the DOJ bringing a lawsuit against Visa that alleges the company operates an illegal monopoly in the debit card space. Does the argument have merit in our non-legal minds? And if so, what could the DOJ’s move mean for an evolving payments landscape?

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Podcasts

Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.

Episode 256 – Banking on Fintech, with Anthony Sharett, Pathward

In this episode, Anthony Sharett, President of Pathward, joins Glenbrook’s Bryan Derman to share insights on the evolving partner banking space, the importance of risk and compliance frameworks, and Pathward’s mission of financial inclusion. Tune in as they also discuss potential policy and regulatory changes due to implications of major discrepancies in the banking-as-a-service arrangement between fintech platform Synapse and its banking partners.

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News

Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.

M-Pesa’s Impact on Digital Payments Beyond Borders

"M-Pesa started as a domestic mobile money platform in 2007, giving millions of unbanked Kenyans access to financial services. Fast-forward to today and the service has evolved into a financial powerhouse, extending its reach far beyond Kenya’s borders. The launch of...

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Ready to see how Glenbrook can support your entertainment company to be as efficient and effective as possible?