by formadaadmin | Nov 28, 2023 | Education, Healthcare, Industry Research, Merchant Payments Acceptance, Merchant Payments Strategy
Situation This client provides a communication and patient management platform to healthcare organizations nationwide. From small, one-provider practices to large hospital systems, this client came to Glenbrook with an existing payments acceptance and processing...
by Cici Northup | Mar 24, 2023 | Industry Research
Situation The SaaS product team within a payments network was given a clear mandate to update its capabilities. The group started work on a next generation service but to be successful, the group needed to have a feel for what clients like and don’t like about the...
by Cici Northup | Mar 24, 2023 | Industry Research
Situation This global multinational mobile wallet provider wanted to understand the value of their mobile wallet. Glenbrook was asked to help this client gauge the contribution of their wallet to overall sales, to determine key barriers/attrition in wallet usage, and...
by Cici Northup | Mar 24, 2023 | Industry Research
Situation A processor observed its competitors moving swiftly to expand their appeal to ISVs and non-traditional partners supporting omnichannel retailers, and wondered whether (and to what extent) this was in response to a market need. Competitors were taking...
by Cici Northup | Oct 21, 2022 | Advisory, Industry Research
Situation Glenbrook assisted a State government looking to develop a more integrated, citizen centric payments strategy. There was enormous complexity across State agencies – diverse tender types and offerings existed simultaneously for both online and offline...
