by Cici Northup | Jul 10, 2023 | Merchant Payments Strategy, Payments Risk Management
Situation A global investment bank considering an investment in a card-not-present payments fraud management firm turned to Glenbrook to assess the firm’s viability and ability to expand market prominence over a three-to-five-year horizon. Glenbrook designed an...
by Cici Northup | Jul 10, 2023 | Marketplaces and Platforms, Merchant Payments Strategy, Payments Risk Management
Situation A multi-national online marketplace experienced billions of dollars of yearly revenue, as it expanded its business to over sixty countries and its popularity exploded. As they grew, so did their risk, and they were left with a fraud mitigation strategy...
by Cici Northup | Apr 17, 2023 | Marketplaces and Platforms, Merchant Payments Acceptance, Merchant Payments Strategy
Situation A large ecommerce platform supporting small to medium businesses had grown significantly over the last decade. The company was concerned they had ‘outgrown’ their approach to payments. More specifically, the company’s management was concerned that it’s...
by Cici Northup | Apr 17, 2023 | Enterprises, Merchant Payments Acceptance, Merchant Payments Strategy
Situation A global omni-channel merchant had a number of strategic payments objectives, including 1) increase subscriber growth and retention 2) support international growth 3) maintain redundancy and resiliency and 4) maximize authorization rates. Glenbrook was asked...
by Cici Northup | Mar 31, 2023 | Merchant Payments Acceptance, Merchant Payments Strategy, Payments Facilitation
Situation An Independent Software Vendor (ISV) provided a market leading business management system for food, beverage, and entertainment centers around the world. Their solution included Point of Sale software for the business’ core use cases, which was integrated...
by Cici Northup | Oct 21, 2022 | Advisory, Enterprises, Merchant Payments Acceptance, Merchant Payments Strategy
Situation Glenbrook assisted a leading multinational grocer wrestling with the increasing challenges of payment acceptance, handling, and processing. The stability of their payment gateway provider had become a serious and costly concern. Frequent outages were costing...