A multi-national marketplace engaged Glenbrook to assess its risk environment to identify areas for potential improvement, to manage an RFP process to find possible vendors, and to recommend best-fit solutions.
A large ecommerce platform supporting small to medium businesses had grown significantly over the last decade. The company was concerned they had ‘outgrown’ their approach to payments. Glenbrook was asked to help assess the company’s payments strategies, operations, partners, and organization in order to define a more ideal configuration for payments acceptance, reporting, and ongoing management.
To create a more robust risk mitigation program, a multi-national marketplace engaged Glenbrook to assess its risk environment and existing controls to identify areas for potential improvement. We then led a comprehensive RFP process for online fraud detection and KYC providers. The final deliverable was an actionable set of recommendations to improve their operational and technical control capabilities to enable them to scale their business.
