The End of Interchange?

There, did I get your attention? … Tonight’s headlines say it even more clearly – see this Wall St. Journal story titled “Merchants Win Debit-Card Fee Battle”. Or, see this post on PaymentsNews.com about the Durbin compromise announced...

So, What’s Klarna?

Earlier today, Sweden’s Klarna AB announced an investment – indeed, a majority investment, by Menlo Park’s Sequoia Capital – and that Sequoia’s Michael Moritz has joined the board of Klarna. Talk about coming out of “left...

Are You an Incumbent – or an Innovator?

Kevin Kelly recently wrote about this quote by Clay Shirky: “Institutions will try to preserve the problem to which they are the solution.” Think about what you’re doing when you show up each morning. Are you preserving/protecting – or...

Office Hours

Today, I tried an experiment – holding office hours. Isn’t that such a throwback to your old college days? Several folks have asked about how it went – so here’s a brief summary. Turns out it was good fun – and hopefully this also proves...

It’s Hip to Be Square!

So you really want to be a merchant – and accept card payments simply and easily? Jack Dorsey wants to be your friend. Hope you’ve got an iPhone! Earlier today, Dorsey and friends announced the launch of Square. Dorsey, co-founder and chairman of Twitter,...