Situation

A global not-for-profit payments association needed a chief executive to drive membership and continue to advance the association’s strategic direction toward enabling interoperable cross-border instant payments exchange among the members. Glenbrook served in this role for multiple years. 

Approach

Glenbrook developed an approach to ensure that all critical aspects of the association maintained executive oversight and thought leadership. Glenbrook undertook specific CEO duties that included business development, networking, marketing, legal oversight, communications execution, and general administration/ governance. 

Impact

During Glenbrook’s engagement, the association developed a framework and rulebook for exchanging interoperable cross-border and cross-currency instant payments that was the first of its kind.