Payments in Healthcare
Implementing a payments strategy that fits your organization’s needs while following strict industry requirements can be a challenge, but the right partner can help you answer key questions and make data-driven decisions.
Healthcare organizations must effectively navigate complex payments ecosystems.
Organizations must build long-term, scalable solutions.
On top of the complexities of payments, organizations must also thoroughly understand and manage their strategy within an ever-changing industry — dealing with external factors like:
- Regulatory Mandates
- Escalating Costs
- Data-Privacy Rules (HIPAA, etc.)
- Economic Changes
- An Aging Population
- Evolving & Modernizing Patient Preferences
- Increasing Numbers of Uninsured Patients
How We Can Help
Glenbrook can help answer questions like:
How do we optimize our payments acceptance strategy?
What should we outsource vs. take on in-house?
What organizational structure and capabilities best support our goals?
What are industry trends that may impact our payments strategy?
What is the role of B2B networks in healthcare?
What payment methods should we accept? Where can we leverage virtual cards?
How do we manage such a large roster of suppliers?
What vendors could we work with, and which ones should we work with?
How do we optimize payments sending strategy?
Our Clients
Large Practices
Large Hospitals
Claims Clearing Houses
Insurance Associations
Insurance Providers and Other Payers
Related Services
Research
Product Strategy
Market Analysis
Training / Education
Healthcare Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Payments Post #17: Cutting Costs
In this Payments Post, we discuss the DOJ bringing a lawsuit against Visa that alleges the company operates an illegal monopoly in the debit card space. Does the argument have merit in our non-legal minds? And if so, what could the DOJ’s move mean for an evolving payments landscape?
Payments Post #16: The Apple Drops
It’s time for another edition of Payments Post and (surprise!) we’re thinking about the Visa Flexible Credential again. Now that Apple has plans to open up the NFC chip and Secure Element to third party developers, we’re scratching our heads. Who benefits from this newfound NFC access? What opportunities can fintechs unlock? How will conventional financial institutions react? And to tie it all back, does the VFC still matter?
Payments Post #15: BNPL Battles
In this month’s Payments Post, we revisit the prime use case for Visa Flexible Credential (VFC): BNPL. How are buy now pay later providers positioning themselves in the current environment, how are consumers using their tools, and how are regulators and issuers responding?
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 253 – Glenbrook Partners: 2024 Payments Industry Trends Wrap Up
The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 – from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can’t get the Glenbrook team in a “room” without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.
Episode 252 – Testing, Testing, 123: Payments has evolved in the past 20 years, what about payments testing? with Steve Semelsberger, Testlio
Steve Semelsberger, CEO of Testlio, joins Yvette Bohanan and Drew Edmond to discuss the evolution of quality management alongside payments testing.
Episode 251 – Bridging the Communication Gap Between Treasury and Payments with Debopama Sen, Citi Treasury and Trade Solutions
Debopama Sen, Head of Payments at Citi Treasury and Trade Solutions, joins Glenbrook for this episode to explore how treasury and payments professionals can collaborate on opportunities presented by the evolving payments landscape.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Central Bank of Brazil Approves PayRetailers’ Acquisition of Transfeera
"The Administrative Council for Economic Defense and the Central Bank of Brazil have officially approved the acquisition of Transfeera, a fintech specialized in payment solutions for businesses, by PayRetailers, a leading payments processor in Latin America and...
CFPB Sues JPMorgan Chase, Bank of America, and Wells Fargo for Allowing Fraud to Fester on Zelle
"Today, the Consumer Financial Protection Bureau (CFPB) sued the operator of Zelle and three of the nation’s largest banks for failing to protect consumers from widespread fraud on America’s most widely available peer-to-peer payment network."
Alipay+ Expands Global Travel Payments to 66 Markets
"Alipay+ has announced new payment partners and expanded coverage across 66 markets globally. Alipay+ has also introduced A+ Rewards, an in-app destination marketing platform featured in superapps such as Touch ‘n Go eWallet (Malaysia), TrueMoney (Thailand), GCash...
Ready to see how Glenbrook can support your healthcare organization to be as efficient and effective as possible?