Course Structure & Content
What is the format of the course?
Our courses use a mix of video lessons and knowledge checks throughout the content to reinforce learning.
Are there written assignments or exams?
The courses focus on knowledge checks and quizzes throughout the content instead of formal assignments or exams. To progress through the course requires a score of 70% or higher on each knowledge check.
Are handouts provided, and can I download them?
All presentation slides are provided in a downloadable handbook (.pdf format).
Is there a final exam or certification at the end of the course?
Some courses offer a final knowledge check encompassing the entire course, while others present knowledge checks throughout to assess your knowledge. You will be required to score 70% or higher on the knowledge check in order to progress through the course. When you successfully complete the course you will receive a certificate of completion.
Is closed captioning available? If so, in what language?
Closed captioning is available in English.
Are the courses accessible on mobile devices?
All courses are accessible through the browser on mobile and desktop devices, making it easy to learn on the go.
Can I change the video playback speed?
You can adjust the playback speed to suit your preference for faster or slower listening.
How long do I have access to the course?
You have access to the course for an entire year from the date of your enrollment.
Are there specific times I need to be online for the course?
No, our courses are entirely self-paced, accessible 24/7/365, and designed for you to engage at your convenience.
How long does it typically take to complete a course?
Completion times vary based on the course. You can pace yourself according to your schedule.
Is there any support if I have questions during the course?
Yes, you can reach out to us at learning@glenbrook.com.
Are there opportunities to interact with instructors?
Courses may include optional monthly live Q&A sessions. If this is available, it will be noted in the course description and as a lesson in the course.
Can I retake a course if needed?
You may retake lessons or quizzes within the course as often as needed during your access period.
How often are new courses released?
We release new courses regularly, focusing on topics that will keep you current with industry developments.
Will I be notified when new content is added?
You’ll receive email notifications when courses are updated or new courses are released.
Technical & Administrative
What are the system requirements for taking the courses?
Our platform is compatible with most modern web browsers on Windows, macOS, iOS, and Android devices.
Are there any prerequisites to enroll in the course?
You will see information in the course description if a prerequisite is required.
Can I earn Continuing Education Units (CEUs) from these courses?
While the courses do not have any formal industry accreditation associated with them, a certificate is issued at course completion and can be used to submit for reimbursement or apply for training credit on your own.
How do I enroll in a course?
You can browse our product pages, select your course of interest, and complete the enrollment process through our website.
Are group discounts available for corporate teams?
Yes, we offer group enrollment options and discounts for teams. Please contact our team at info@glenbrook.com for more information.
