I’ve been thinking a lot about how payments and payment-related technologies fit into the emerging world of multi-channel commerce or omni-commerce as some people call it. When a lot of companies describe their omni-commerce strategy, they are usually talking about...
I’ve been thinking a lot lately about social payments, and have reached two conclusions. The first is that a payment facilitated by a social network is not a social payment—it’s just a normal customer-not-present payment. The second is that social payments are, by...
At Glenbrook we believe that social eCommerce and virtual currencies are the new frontier of payments. Person-to-person transfers, charity donations, and micropayments for virtual goods (e.g. games, music, e-books, etc.) are exploding within social networks and as...
We've tabulated the results of last week's Web 2.0 survey - if you haven't taken it, don't worry you still can; we re-opened the survey and the link is here. (We'll update our results in another week or so, once a sizeable number of new responses are in.) Summary...
Following up on our social media workshop last Thursday, we've just started a new group focusing on Social Media in Financial Services over on LinkedIn. If you're interested in exploring how social media is affecting consumer financial services, you might want to...
Erin McCune and I had a lot of fun today teaching our Workshop on Social Media (aka Web 2.0) and Financial Services. As seems to happen more and more these days, an informed and interested group adds their experiences into the mix and the combined information...
