Who knows what in payments? Sounds like a question begging for a snappy one-liner comeback. But this is a question we hear more and more from our clients. Particularly those that see the increasingly close relationship between payments and marketing -- and want to...
Thanks to the hard work of many (Google, Citi, Sprint, MasterCard, etc.), NFC-based mobile payments are finally a reality in the United States ––and I’m super excited about… mobile self-checkout. I don’t have anything against NFC mobile payments, but the payments...
I’ve been thinking a lot about the opportunities around helping micro merchants accept electronic payments. You know, your basic nanny/gardner/hot dog vendor/flea market vendor scenario. There are two competing emerging-payments approaches to this market. One is...
I want to be able to use my phone to tap a tag on a piece of merchandise at a store… and know that the item will be delivered to my home, and my card on file at the merchant be charged. I was in Macy’s yesterday, looking at bath mats – the line was too long, so I...
For those of us following the evolution of mobile payments in the US, it was quite a week indeed. What with PayPal’s peek behind the curtain at enabling its users to pay at physical POS merchants and MasterCard’s Investor Day briefing and demonstrations of its...
Poor friction. Everybody hates it. Nobody loves it. For brick and mortar merchants, friction backs up their checkout line. For online sellers, friction leads to shopping cart abandonment - and lost sales. And as payment professionals, we know that lots of money has...
I'm always excited about Apple announcements - and today's announcement of the iPad 2 was just the latest example. What was the keyword of the day today? It was Post-PC. The world of the iPad (and the iPhone and the iPod) is the world of Post-PC. As payments geeks,...
In a VeriFone press release today titled "VeriFone Says Merchant Buy-In Key to Success of Mobile Commerce", VeriFone CEO Doug Bergeron outlined six "rules" that he said "industry participants need to adhere to in order to ensure success of mobile commerce."...
I’m sure you’ve seen it - there’s been so much “buzz” in the press over the last few weeks about mobile payments. Yet, in our partners' meeting at Glenbrook earlier this week, I told my colleagues that if I knew of a way to short "mobile payments", I'd be all over...
Last week my partner Russ Jones and I were exploring some of new ideas in the mobile payments space when we came across the notion of the "Commerce Context" - defined as when you and I, as consumers, are in an environment (a context) that’s enabled for commerce....
