by Laura Dreese | Sep 15, 2021
Time to Read: 7 minutes Highlights: Design for low-income citizens is essential for successful eGovernment services Glenbrook has identified pro-poor implementation success factors: channel selection, payment methods, fee structure, and education Goal centered design...
by Elizabeth McQuerry | Apr 9, 2020
Given the coronavirus pandemic and its pressure on governments and individuals alike, Glenbrook’s Global Practice has been looking into how emergency social disbursements can be made quickly to the most vulnerable populations. This is not an easy task for a number of...
by Carol Coye Benson | Mar 30, 2017
I had the good fortune last week to be part of the Glenbrook team attending the FinTechStage Inclusion Forum in Jakarta. Happily, among the attendees were two women I have known for several years: Maha Bahou of the Central Bank of Jordan and Carolina Trivelli of Pagos...
by Erin McCune | Sep 28, 2015
The interdependence of eGovernment and government ePayments is yet another classic payment chicken and egg challenge. As we work with governments to build their electronic payment strategies we sometimes need to temper their expectations given this all-too-familiar...
by Erin McCune | Sep 2, 2015
Over the last year, I’ve been focused on government payments – a compelling mashup of traditional bill pay and multi-channel retail requirements against an intriguing backdrop of policy, economic, and political interactions. Although many countries have made solid...
