Carol Coye Benson

Transactions Get Smart

Transactions Get Smart

Glenbrook held a great “Innovations in Payments” workshop this week – a group which energetically debated many topics, including Bitcoin (of course), tokenization, beacons, authentication, wearables, interoperability and mobile ad spend. As I reflect on the day, it...

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Bitcoin is like…

Bitcoin is like…

As is the case with many people in our industry, I’ve been giving  a lot of thought recently to Bitcoin.  When ever I run into something new, or puzzling, I try to find comparisons to help me understand it.  And comparisons abound in Bitlandia.  Many people compare...

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A Deposit By Any Other Name?

A Deposit By Any Other Name?

What’s the difference between card acceptance and a deposit? In both cases, money is being delivered into a merchant’s bank account – in fact, a purist would point out that a deposit actually is the last stage of card acceptance for a merchant. But consider instead...

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The State of Payments: 2014

The State of Payments: 2014

What a year it has been! Twelve months ago, there were still people in our industry who didn’t know what Bitcoin was. There were still people who believed that EMV would roll out in the U.S. just like it did in the U.K. There were still people who thought that the...

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Don’t Trash-Talk Cash

Don’t Trash-Talk Cash

As I read about mobile payments, it always entertains me when relatively green journalists make references to using mobile phones rather than payment cards to make purchases. Typically, they are confusing the instrument (the phone, the plastic) and the system:...

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