A Slow Start for Back Office Conversion (BOC)

The latest Digital Transactions explores why adoption of Back Office Conversion (BOC) has been so meagre six months after NACHA launched the transaction type for converting checks to ACH transactions in the back office of merchants instead of at the point-of-sale (via...

Consumer Concern: BOC vs POP

This letter to the Wichita Eagle, in Kansas (a follow up to their article on BOC here) demonstrates how at least one consumer views POP as more secure than BOC. The consumer's rationale is that if the paper check is returned to them the merchant isn't...