by Carol Coye Benson | May 14, 2013
Here are some thoughts on big actions that industry incumbents could take to strengthen their positions and the U.S. payments industry. What do these ideas have in common? First of all, they are infrastructural or market-wide. Secondly, they all ask one or more...
by Erin McCune | Apr 9, 2013
At Glenbrook we talk about “network fantasies” a lot. These are hopes that payments innovators, and incumbents, have about the so-called “network effect” in payments. Many a payments start-up has sat in our conference room and predicted the flood of transactions...
by Erin McCune | May 7, 2012
Talking to banks and the biggest bank technology vendors at NACHA’s annual payments conference last week I couldn’t help thinking how they suffer from similar challenges. Big banks are hampered by their complex technology environment of legacy solutions with layers of...
by Erin McCune | May 7, 2012
I was at NACHA’s annual payments conference last week and the most interesting things I heard and saw had to do with small business banking and payments, a long suffering, underserved segment of the market. There’ve been glimmers of hope for small business off and on...