Last week I was in Victoria, British Columbia doing one of our Glenbrook Payments Assessments. In anticipation of my trip to the North American Land of Chip andPIN, I had both a Visa and an Amex card reissued in the chip format. Neither of my issuers supported PINs...
Today's announcement of American Express acquiring Revolution Money caught many of us industry pundits by surprise - especially given the $300 MM price tag that Amex paid for the deal. But, upon reflection, and after listening to the Q&A section of Amex's...
Internet Retailer recently published the 2009 Edition of its Top 500 Guide, which provides profiles and statistics on "America's 500 Largest Retail Web Sites". eCommerce professionals look forward to its publication every June not only to see the relative rankings...
At Glenbrook, we’re pretty interested in what makes mass consumer adoption of new payments capabilities happen – or not. We’ve been talking lately about “brand as action” – the notion that consumers (and merchants) need a way to express how they are going to pay or...
By Bryan Derman It seems like it’s been a month now that we at Glenbrook – and people all around the payments business – have been holding our collective breath waiting to see what level of purchase volumes would be reported by MasterCard and Visa for Q4 2008....
