American Banker reports that smaller banks are honing in on remote capture as a means of retaining their merchant customers. Demand for remote deposit products has surpassed even the most optimistic industry expectations. Although initial marketing efforts focused on large corporate customers, smaller companies are eager for remote capture's convenience.
Although smaller banks have less volume, and therefore reduced cost savings due to remote capture, the ability to attract deposits and retain customers through improved customer service reduce the need for scale.
Refer to my earlier post What is Remote Capture?
The Tech Scene: Small Banks Vie with Big in Remote Capture
American Banker (subscription required)
Wednesday, May 3, 2006
By Steve Bills
During her time at Glenbrook, Erin focused on client engagements in business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She has nearly twenty years of experience leading increasingly complex payment initiatives for corporate clients and advising financial institutions and payment technologists on the development of their payment capabilities.
Erin is also the founder of Forte Financial, a consulting firm focused on corporate finance efficiency, technology, and process improvement. She is a past president of the Financial Women’s Association of San Francisco and also a two-term past president of the San Francisco Treasury Management Association. Erin is no longer with Glenbrook, but contributed greatly during her time at the firm.