“ChargebackZero is partnering with Ethoca, a Mastercard company, to help merchants minimize chargebacks, lower consumer transaction confusion, and share details of confirmed fraud and dispute information. As part of the integration, we would prevent chargebacks using an alert mechanism. These Chargeback alerts are like a warning signal of an impending chargeback. The alerts enable merchants to identify and resolve customer disputes via near real-time communication with the customer’s issuing bank. Businesses receive notifications through the ChargebackZero dashboard that combines multiple forms of alerts from various card issuers with unique Chargeback zero dispute management tools.”
Mastercard’s Ethoca Teams With ChargebackZero to Lower Chargebacks
Businesswire
