Introduction

The Glenbrook Payments Assessment (GPA) rapidly identifies opportunities for clients to improve their payments environment. Over the years we’ve created a highly streamlined and effective process for identifying and providing actionable recommendations to clients. The Glenbrook Payments Assessment addresses operational efficiencies and the explicit cost of payments in your field. Additionally, the GPA recommends to the client “best practice” activities in use by competitors and other “best-in-class” billers.

Our Three-Step Approach

Step 1 – Review of Client Documentation. Glenbrook will review the client’s payments contracts and invoices, procedural documents and management reports, and make preliminary observations. We’ll formulate an agenda for a meeting with key stakeholders.

Step 2 – Onsite Assessment. Two or more Glenbrook partners will lead meetings over two or more days with relevant staff to understand processes and investigate questions gleaned from our documentation review. We’ll work with project sponsors to formulate a preliminary action plan.

Step 3 – Summary and Recommendations. Glenbrook follows up on outstanding questions that have arisen out of the onsite session. We may recommend industry research or outreach. Glenbrook will develop a final assessment and review it with the client, either via conference call or onsite.

 

Contact Us

Contact Glenbrook to discuss how a GPA can help your company.