Billers

Introduction

Billers face challenges in receiving consumer payments, but also in the costly and repetitive task of bill delivery. A number of trends in consumer behavior – most notably the use of mobile devices – are making it possible to effect meaningful changes – things that might have seemed impossible just a few years ago.

Electronic delivery of bills, suppression of paper bills, customer self-service, low-cost, electronic payments – that’s the nirvana – Glenbrook can help you get there!

“Billers have big opportunities for improvement. In particular, some of the techniques developed in the online services world are suitable for export into more traditional billing environments.”

Erin McCune
Partner, Glenbrook Partners, LLC

Biller Clients

Regulated utilities
Educational institutions
Charitable organizations
Online service providers

Projects

Payments optimization review
Collections process re-engineering
Disbursement process review

Contact Us

Contact Glenbrook to help you grow your transaction volume through new market and service opportunities.

Even When They Lost Their Jobs, Immigrants Sent Money Home

"Mr. Perlera and many other immigrants like him have managed to continue sending substantial amounts of money home, even after the coronavirus pushed their own jobs and earnings into free fall — belying early warnings of a dire global consequence from the pandemic. The World Bank had predicted in April that remittances transferred to Latin America and the Caribbean by immigrants would plunge by almost 20 percent this year, “ their sharpest decline in recent history ,” as workers were laid off or their hours slashed. But that forecast, as well as others from international financial analysts, is unlikely to materialize if current trends hold."