Billers

Introduction

Billers face challenges in receiving consumer payments, but also in the costly and repetitive task of bill delivery. A number of trends in consumer behavior – most notably the use of mobile devices – are making it possible to effect meaningful changes – things that might have seemed impossible just a few years ago.

Electronic delivery of bills, suppression of paper bills, customer self-service, low-cost, electronic payments – that’s the nirvana – Glenbrook can help you get there!

“Billers have big opportunities for improvement. In particular, some of the techniques developed in the online services world are suitable for export into more traditional billing environments.”

Erin McCune
Partner, Glenbrook Partners, LLC

Biller Clients

Regulated utilities
Educational institutions
Charitable organizations
Online service providers

Projects

Payments optimization review
Collections process re-engineering
Disbursement process review

Contact Us

Contact Glenbrook to help you grow your transaction volume through new market and service opportunities.

Vince, Burton Offer ‘Tap to Pay’ Option in Stores

"A vertical luxury brand and a snowboarding product brand are easing the process of mobile checkout for both customers and store associates. Vince, a banner of Vince Holding Corp., and Burton Snowboards are now offering the "Tap to Pay" feature on iPhone mobile payment feature on its NewStore associate app. Tap to Pay on iPhone is available to U.S. retailers that use Adyen as their payment service provider. The service requires retailers to use iPhone XS, or newer devices, with iOS 15.5 or later, to run Tap to Pay on the NewStore associate app. Vince and Burton can now accept contactless payments — including physical debit and credit cards, as well as Apple Pay and other digital wallets — through the NewStore associate app."