Glenbrook Partners, LLC

Billers

Introduction

Billers face challenges in receiving consumer payments, but also in the costly and repetitive task of bill delivery. A number of trends in consumer behavior – most notably the use of mobile devices – are making it possible to effect meaningful changes – things that might have seemed impossible just a few years ago.

Electronic delivery of bills, suppression of paper bills, customer self-service, low-cost, electronic payments – that’s the nirvana – Glenbrook can help you get there!

“Billers have big opportunities for improvement. In particular, some of the techniques developed in the online services world are suitable for export into more traditional billing environments.”

Erin McCune
Partner, Glenbrook Partners, LLC

Biller Clients

Regulated utilities
Educational institutions
Charitable organizations
Online service providers

Projects

Payments optimization review
Collections process re-engineering
Disbursement process review

Contact Us

Contact Glenbrook to help you grow your transaction volume through new market and service opportunities.

Will Grubhub’s New Platform Solve Fast Casual’s Speed Problem?

"In addition to ordering ahead via Grubhub, in-store ordering kiosks allow restaurants to migrate employees away from the cash register and back to food prep lines and fulfillment areas, expediting and ensuring accuracy of orders and increasing throughput. Real-time ETAs appear once an order is placed, allowing customers and delivery drivers to time their arrival, avoiding unnecessary and frustrating waiting, according to the release. Driving further efficiency, the queue seen by customers is identical to that seen by all employees throughout the restaurant, sharing automatic updates at each stage of the order process."