Billers

Introduction

Billers face challenges in receiving consumer payments, but also in the costly and repetitive task of bill delivery. A number of trends in consumer behavior – most notably the use of mobile devices – are making it possible to effect meaningful changes – things that might have seemed impossible just a few years ago.

Electronic delivery of bills, suppression of paper bills, customer self-service, low-cost, electronic payments – that’s the nirvana – Glenbrook can help you get there!

“Billers have big opportunities for improvement. In particular, some of the techniques developed in the online services world are suitable for export into more traditional billing environments.”

Erin McCune
Partner, Glenbrook Partners, LLC

Biller Clients

Regulated utilities
Educational institutions
Charitable organizations
Online service providers

Projects

Payments optimization review
Collections process re-engineering
Disbursement process review

Contact Us

Contact Glenbrook to help you grow your transaction volume through new market and service opportunities.

E-Complish Partners With Plaid for Real-Time Bank Account and Balance Verification

"E-Complish, a provider of custom payment processing solutions, has teamed up with data network Plaid, a data network powering the digital financial ecosystem to streamline the ACH payments processing flow for E-Complish customers. The partnership will allow E-Complish customers to verify that a consumer's bank accounts are active and have an acceptable balance in real-time. With Plaid's technology, E-Complish customers can enable their end-users to seamlessly and securely access their account information in compliance with NACHA guidelines."