Glenbrook Partners, LLC

Billers

Introduction

Billers face challenges in receiving consumer payments, but also in the costly and repetitive task of bill delivery. A number of trends in consumer behavior – most notably the use of mobile devices – are making it possible to effect meaningful changes – things that might have seemed impossible just a few years ago.

Electronic delivery of bills, suppression of paper bills, customer self-service, low-cost, electronic payments – that’s the nirvana – Glenbrook can help you get there!

“Billers have big opportunities for improvement. In particular, some of the techniques developed in the online services world are suitable for export into more traditional billing environments.”

Erin McCune
Partner, Glenbrook Partners, LLC

Biller Clients

Regulated utilities
Educational institutions
Charitable organizations
Online service providers

Projects

Payments optimization review
Collections process re-engineering
Disbursement process review

Contact Us

Contact Glenbrook to help you grow your transaction volume through new market and service opportunities.

How the Cashless Economy Shuts Out the Poor

"According to government data, close to 7 percent of American households have no one in them with a checking or savings account, while an additional 19 percent are considered “underbanked,” meaning that they rely on products or services outside the conventional financial system. These include money orders and payday and pawnshop loans. The majority of people who fall into these categories are nonwhite."