Situation

Glenbrook assisted the development of an interoperable, cross-border retail payments scheme across 16 countries. The team managed dedicated work streams to address regulatory, operational, technical, and commercial concerns.

Approach

We provided multi-year strategic guidance and assisted workgroups with project planning support as well as stakeholder engagement, content development and rigorous documentation requirements to synthesize findings and lessons learned. Key regulatory focuses included cross-country harmonization of messaging standards, consumer protection regulations, and transaction value limits, among others.   

Glenbrook also contributed to development of the scheme’s guiding principles, governance structure, and the rulebook for the payment scheme.

Impact

The 16 country retail payments scheme is now live in some markets, supporting cross-border, low-value payments. The system aims to provide a low-cost alternative to bilateral, closed-loop agreement and supports both bank and non-bank participants in enhancing their regional payment offerings.