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April 15, 2021
10:00am-11:00am PT


As the market deconstructs banking, the banking-as-a-service (BaaS) category has grown. BaaS providers, while not banks themselves, partner with incumbent banks and digital banks to deliver regulated banking services to fintechs and other next generation tech companies. But what exactly is being provided? Who performs which functions? Who is the target customer? And what is the likely impact on the financial services industry?

Topics Covered

This webinar will provide a framework for understanding roles and functions in BaaS, and will include many market examples. It will also look at how BaaS has shifted over time, from supporting standalone offerings such as consumer/SMB neobanks, to additional use cases and business models. We’ll pay extra attention to the overlap between Banking as a Service and payments processing — and attempt to identify and position all the major providers.

Learning Objectives

To understand the key terminology and concepts in Banking as a Service, high-level use cases, and likely challenges that will need to be overcome.


  • George Peabody

    George applies his 15 years in payments and 30 years in IT to payments acceptance infrastructure and security strategies for Glenbrook's merchant, technology provider, and acquirer clients.

  • Nicole Pinto

    Nicole consults on fintech and payments engagements that blend her product management, marketing, and consulting expertise. Challenger banks, faster payments, payment facilitation, and alternative lending are focus areas.

  • Heather Cerney

    Heather brings Glenbrook clients a technical product management perspective for highly complex, large scale integrations within financial organizations and with third party payments partners.

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