PAYMENTS ON FIRE RESOURCE CENTER
Smart thinking for smart payments professionals
Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.
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September 20, 2023
Episode 221 - The Future of Fast Payments in the U.S. with Bernadette Ksepka, Federal Reserve Financial Services and Elena Whisler, The Clearing House
Last week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S. This episode highlights the panel conversation with Bernadette Ksepka, Federal Reserve Financial Services, Elena Whisler, The Clearing House, and Bryan Derman, Glenbrook Partners.
September 6, 2023
Episode 219 - Smart Takes on Cross-border Payments with Ryan Zagone, Head of Americas, Wise for Banks, and Joanna Wisniecka, Glenbrook
Ryan Zagone, Head of Americas for Wise for Banks, and Glenbrook’s Joanna Wisniecka join Yvette on this episode of Payments on Fire to help untangle the innovators' and incumbents' dilemmas in improving cross-border payments.
August 9, 2023
Episode 215 - From the Vault: On Faster Payments in the U.S. (Episode 10)
We find ourselves pondering many questions since the FedNow® launch, the third fast payments network introduced in the US.
To gain perspective on the questions that have been asked and answered, and those that remain, we’re giving a second listen to Episode 10 - when George Peabody sat down with Carol Coye Benson to discuss The Clearing House’s announced plans for a multi-year effort that resulted in their fast payments network, RTP®.
July 19, 2023
Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix
Payments and financial products are regulated, complex, and often require support at the critical moment of the transaction or afterward. How is customer support evolving to meet the needs of companies and customers in the world of embedded finance? How should providers be thinking about customer support?
In this episode, Yvette sits down with Ashley Isenberg, VP of Revenue and Strategic Partnerships at Finix, and Glenbrook’s Drew Edmond to explore the ongoing evolution of customer support in the payments industry.
June 7, 2023
Episode 204 - Are We Ready to Pay by Bank? A Conversation with Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies
What will it take - and are we ready - to “pay by bank”? Yvette Bohanan welcomes Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies, to this episode to share his thoughts on the topic.
May 17, 2023
Episode 201 - Fintechs, Banks, and the Companies Joining Them Together – In Conversation with Tarun Gupta, Jump Capital, and Chris Uriarte, Glenbrook Partners
Yvette Bohanan and Chris Uriarte are joined by Tarun Gupta of Jump Capital to explore the current state of payments risk management across these alliances, and discuss the opportunities to make this new landscape safe, strong, and sustainable.
April 19, 2023
Episode 197 - The Core Processor's Perspective with Carlos Netto and Sarah Hoisington, Matera - Pix Series #2
In the second installment of our series on Pix, Carlos Netto, CEO and Co-Founder of Matera and Sarah Hoisington, Vice-President of Strategy and Marketing discuss what makes Pix “tick", and the challenges and opportunities presented to the banks responsible to implement this new payment system.
March 2, 2023
Episode 193 - Fanning the Flames: Help! Am I Becoming a Fintech?
What do Fintechs have to do with the cereal aisle? Tune in to this episode of Payments on Fire: Fanning the Flames to hear the answer to that question and more, as Glenbrook’s Chris Uriarte and Drew Edmond prepare for MRC Vegas 23.
February 22, 2023
Episode 192 - The Rising Value of Rich Account Data with George Throckmorton, Nacha
Nacha's Phixius is one of the better kept secrets in the U.S. payments landscape. Maybe that needs to change. Take a listen to Yvette Bohanan and George Peabody as they speak with George Throckmorton, Senior Director at Nacha and the head of Nacha’s Phixius data network initiative.
January 23, 2023
Episode 188 - Fanning the Flames: A Year in Travel - Turkey & Ethiopia
Next up in Glenbrook’s travelogue series, Nikhat Choudhury joins Yvette Bohanan to share her experience making payments on a recent trip to Turkey.
In this double feature episode, Elizabeth McQuerry and Bethany May also provide observations on the local payments scene in Ethiopia, including their use of the e-money wallet Telebirr.
November 2, 2022
Episode 184 - Talking ACH with Michael Herd, Nacha
We talk about ACH a lot at Glenbrook (even coining the phrase “ACH is Hot”) and there’s a reason for that. More than 29 billion ACH Network payments were made in 2021, valued at close to $73 trillion. While ACH technology has been around for decades, modernization has made this system virtually unrecognizable from what existed in the 1970’s, and it continues to evolve.
October 28, 2022
Episode 183 – Fanning the Flames: Money20/20 Recap
Glenbrook’s Bryan Derman, Chris Uriarte, Cici Northup, and Joanna Wisniecka are back from Money20/20 and return to Payments on Fire to debrief with Yvette Bohanan in this Fanning the Flames episode. If you listened to Episode 180, you know what hot topics the team was anticipating at the conference. Was it everything they expected? Tune in to hear the highlights and observations.
October 19, 2022
Episode 181 - Michael Steinbach, Worldline
Join Wordline's Michael Steinbach and Glenbrook’s Elizabeth McQuerry and George Peabody to hear the story of SEPA’s creation, the Single Euro Payments Area. You’ll also learn about Worldline, Europe’s largest processor. It's an amazing story. If you are concerned with how networks work, or thinking of building network-based processes, there are lessons here - and cautions.
October 18, 2022
Episode 180 - Fanning the Flames: Money20/20 Preview
Yvette Bohanan hosts Glenbrook’s Chris Uriarte, Cici Northup, and Joanna Wisniecka to discuss their attendance at the upcoming Money20/20 conference. Listen in to hear what noteworthy payments trends the team is paying attention to and what related themes they expect to surface at Money20/20. We’ll catch up with them after the conference to see what takeaways were most surprising or interesting.
August 19, 2022
Episode 175 - Delegated Push Payments, Russ Jones
If you’ve attended a Glenbrook Payments Boot Camp®, chances are good that you remember reviewing push and pull payments during the key concepts. The determination for whether a transaction is push or pull comes down to who is sharing their payment address. If the receiver is sharing, it is a push payment. If the sender is sharing, it is a pull payment. But what if the sender and receiver are not personally involved in initiating the transaction?
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