Payments On FireTM podcast series is where payment issues are reviewed, dissected, and batted around with industry leaders. In other words, a good conversation between payments geeks.

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Episode 217 – Talking Moonshots with Jared Isaacman, Founder and CEO, Shift4

In this episode, we had the opportunity to talk with Jared Isaacman, Founder and CEO of the Integrated Payments Provider, Shift4. Over the past 24 years, Shift4 has evolved by addressing the unique requirements of merchant categories and sub-categories in the increasingly complex Point of Sale (POS) environment. Jared’s insights on how he bootstrapped the company to an IPO, successfully integrated multiple acquisitions, and often takes a problem-solving approach that highlights a different ethos than his peers makes this conversation soar.

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Episode 216 – Fanning the Flames: Payments Post #5

Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In a "double feature" for June and July, Justin covered two major themes: 1) organizations responding to greenfield opportunity in fast payments and 2) organizations recalibrating their post-COVID fintech bets.

In this Fanning the Flames episode, Justin and Yvette Bohanan discuss these developments, as well as Justin's recent Payments Views posts on the pain of B2B and how ISO 20022 could help solve B2B data challenges. 

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Episode 215 – From the Vault: On Faster Payments in the U.S. (Episode 10)

We find ourselves pondering many questions since the FedNow® launch, the third fast payments network introduced in the US.

To gain perspective on the questions that have been asked and answered, and those that remain, we’re giving a second listen to Episode 10 - when George Peabody sat down with Carol Coye Benson to discuss The Clearing House’s announced plans for a multi-year effort that resulted in their fast payments network, RTP®. 

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Episode 214 – We Just Can’t Stop Talking About Tokenization

In this episode, Chris Uriarte and Russ Jones discuss how tokens are implemented in the “card present” and “card not present” environments and how EMV tokens are becoming normalized in interchange tables, scheme fees, and provider services. As tokens move squarely into mainstream card processing, this conversation highlights important distinctions in network and provider implementations, fees, and regulations that should be on everyone’s radar.

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Episode 213 – From the Vault: Payment Tokenization Continues to Roll (Episode 21)

Network tokenization - the promised land of payments. Like most promised lands, the journey there is epic and, well, hard.

One question we hear from our clients, workshop participants, and the folks in our Merchant Round Table is: Are we there yet?

We dug into our vault to understand the journey - where we started and how far we’ve come. We found Episode 21, when George Peabody and Russ Jones discussed network tokenization (aka issuer tokenization, aka EMV tokenization).

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Episode 212 – Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix

Payments and financial products are regulated, complex, and often require support at the critical moment of the transaction or afterward. How is customer support evolving to meet the needs of companies and customers in the world of embedded finance? How should providers be thinking about customer support? 

In this episode, Yvette sits down with Ashley Isenberg, VP of Revenue and Strategic Partnerships at Finix, and Glenbrook’s Drew Edmond to explore the ongoing evolution of customer support in the payments industry.

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